Delcity Reviews

Del City - Electrical Supplies & Professional Grade Wiring Products

3.57
140 reviews
Great Rating
Based on 140 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
N

I m still waiting for the rest of my

I m still waiting for the rest of my order the website hasn t worked for the last few days
C

We are not receive m y parkage at it

We are not receive m y parkage at it time Je n ai encore rien re u de m a commande a date du 02 d cembre 2022Pourquoi
A

Received the wrong size hose clamps

Received the wrong size hose clamps Ordered size 28 Received size 52I called and was told the correct size would be shipped have yet to receive an email confirmation or a replacement product Was also told it was the warehouse s fault over the holidays
C

Waited forever for order

Waited forever for order Finally called and was told not in stock and haven t had fuse for couple years Order cancelled and was promptly refunded
C

Ordered two tail lights for a project

Ordered two tail lights for a project only received one Customer support was great going to send out the second tail light That didn t go so good discontinued now I have the first once mounted and can t get a match
C

Communication during your recent

Communication during your recent systems failure was atrocious An order placed on June 9 was not delivered until June 29 A dead website and multiple calls to gave no other answers other than keep trying and when the site comes up we re back Rumors of a security breach also unnerving considering the lack of communications
H

Product Incompatibility

I ordered a switch panel with switches and the switches do not fit the panel A decent sales team would have inquired if I wanted to use these together as they are incompatible I sent an email to see which one of your toggle switches do indeed fit the panel and never received a reply Most disappointing
D

I ordered online

I ordered online after a week with no email updates I called and was told all items were in stock and would ship out that day a week later I only had 5 different line items but it was split into two pages and nothing was sent from the second page I called 3 days later and let Del know still waiting for the remaining items two weeks later If the parts weren t such good quality I probably would not order from again
V

Not what was advertised

The product arrive in a timely manner in good condition and appears to be of solid quality The problem is my order was incomplete The item was described as Quick Cable 5020-001-347U Compression Nut Battery Terminal Straight 2 0 Ga Pos Neg That s two pieces A positive terminal and a negative terminal The quantity I ordered was 2 That means there should be two sets of terminals and each set should contain 1 positive terminal and 1 negative terminal for a total of 4 pieces I only received two pieces and each is exactly the same as the other
J

good wire odd shipping practice

Ordered thousands of feet in multiple colors of crosslink from delcity On occasion they don t have the right color in stock even though the site says it s in stock Then they ship what they have charge the order minus the backordered and don t inform the customer Then when it s in stock they charge and ship the rest No informing the customer You get a future charge you might miss My own customer s orders don t get fulfilled It s not a great place to order wire but it s halfway decent and I haven t found better small gague This has happened multiple time over the last 6 years

About Delcity

Del City offers a full range of electrical supplies including wire, cable, electrical terminals, connectors, relays, circuit breakers, electrical wire, fuses, switches, and loom for automotive, truck, trailer, marine and other OEM/MRO applications.

United States

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