Deliveroo Reviews

Do any of the voucher codes actually

Do any of the voucher codes actually work Can t even see the Ts Cs and as for navigating to get Amazon Prime free delivery - good luck

Allowed at food which never came

Allowed at food which never came I complained with the evidence that the rider never delivered the food customer services just kept defending kept mentioning terms and conditions Where is I was chasing for food I m not going to take them to court for 10 pounds Absolute untrained customer services I am uninstalling the application with 80 of our group members

I m extremely disappointed with my

I m extremely disappointed with my recent experience using Deliveroo As a premium member who orders daily I expect a certain level of care and professionalism in both delivery and customer support Unfortunately my latest order was left on the floor next to the garbage room an unacceptable and unhygienic location especially for food delivery I m on the ground floor so it would have been easy for the driver to notify me directly rather than placing my order in such an inappropriate spot This isn t the first time I ve encountered similar issues and it s very frustrating To make things worse when I reached out to customer service I was met with indifference They were unwilling to offer a refund or even an apology leaving me feeling completely undervalued as a loyal customer

Big blunder app

I was charged for 3 items and they delivered 2 items only on complaining and showing them proof they made false claims they will handle the situation in 48 hrs all lies and false hopes and then after many calls and chasing done one customer rep even said no maam we delivered you all items maybe it s their way of recovering losses from customers money never ordering from this app or recommend to any family or friend

I m extremely upset with my recent

I m extremely upset with my recent experience using Deliveroo I ordered from Fix Dessert Chocolate for a family celebration and after waiting over an hour my order was suddenly cancelled without any notice I only received a call to apologize after the fact which did nothing to ease my frustration This lack of communication ruined our special occasion and to make matters worse my payment still hasn t been refunded The whole situation has caused me a lot of distress and I feel let down by the service I really hope this gets resolved quickly as I m considering sharing my experience more widely if it isn t addressed

Poor customer service

Poor customer service Do not used this services I placed my order and claiming that the item was delivered but it wasn t IAm asking for the proof of delivery showing that the item is received but couldn t give me How would I rely on this third party provider if they couldn t give me proper solution The money I paid is not cheap but the customer service they have are incompetent They re claiming on their portal it was delivered but the recipient told me that nobody delivered such items If they re claiming it was delivered just send us the proof to whom they delivered butThey couldn t provide They are not helpful to find the solution and their rider are not honest and trustworthy Thumbs down to thisCompany

Bewar They don t deliver and don t refund

Very bad service They don t keep their word The app showed that my order will arrive in an hour so I ordered After waiting for more than two hours and a half I called to cancel the order and refund my money They blamed the seller and refused to cancel and refund as all respected apps would do As a customer I don t care who is responsible you showed faulty information and you are either deceiving people or helping deceive people and steal their money

No delivery no compensation

I would rate 0 not 1 My order did not arrive but they said it was delivered without any evidence of course Many mails exchanged they recognised the recepient did not receive the order but write there will be no re-delivery or refund Horrible