Duvetsdirect Reviews

0 Star Rating

If I could rate this company 0 stars I would I purchased a faulty pillow the stitching had unravelled on one corner it did not need trimming as stated 5 days of knowing I wanted to return without a return address or pre-paid label so returned to the invoice address which I later find out was unmanned Paid a second return fee to another address when it was finally provided Was told I would be reimbursed 10 for the return cost in writing Photographic proof provided of the fault This company lied and did not reimburse the return cost Avoid at all costs A stressful and upsetting experience that also left me financially disadvantaged through no fault of my own