


Eaziglide | Design Led Kitchenware | Pots, Pans & More
Based on authentic user experiences
B Bowman
6734 reviews
N/A
10 months ago
Lifetime Guarantee honoured
I recently contacted Imperial International Ltd due to a problem encountered with a 2-3 yr old eaziglide pan lid I spoke to Victoria Customer Service Contoller who handled my query extremely professionally I provided photographic evidence of the problem which then prompted Victoria to make arrangements to send out a replacement pan lid This has been an excellent customer experience from start to finish
Sam
6734 reviews
N/A
10 months ago
Firm fan
I have full set of cookware now ranging from pans to trays Love the products and the ones I have had for 12 months still look brand new despite quite heavy usage I mostly hand wash to extend shelf life and never use metal utensils if treated well I expect them to last many years Very the happy with the products and will keep building my collection
Kevin Harl
6734 reviews
N/A
10 months ago
I recently had a issue with some pans I
I recently had a issue with some pans I purchased from John lewis I was recommended to contact Eaziglide customer services Nathan quickly responded to my email and solved my issue Great customer service I have no problem buying Eaziglide products in the future or recommending Eaziglide to friends and family Thank you
Leo Murray
6734 reviews
N/A
10 months ago
I had a problem and Eaziglide sorted it
I had a problem and Eaziglide sorted it out for me with no hassle Victoria was very helpful Their communications were helpful and kept me informed Their products are also very good at a good price
Shelley
6734 reviews
N/A
10 months ago
Pots Hole
Pots Hole I had a problem with some pots I bought plus one had a hole Having completed a template to set out my concern the issue was dealt with quickly and efficiently I was not expecting such a service and was very happily surprised by the speed and competence I didn t like having to fill in the survey but on balance think it helped to ensure the issue was dealt with promptly Thank you
Stuart Nagle
6734 reviews
N/A
10 months ago
Very pleased with products and service from Eaziglide
Purchased a set of 4 pans and a large wok on arrival the wok was damaged in transit so i contacted EaziGlide who immediately replaced it without question since then we have used the Pots and wok regularly They are very well made and are so easy to clean with just a wipe even water seems n ot to want to stay on the surface either so they also dry well and quickly we are very pleased with out purchase and the service we received from Nathan at EaziGlide
SUE
6734 reviews
N/A
10 months ago
Excellent and Caring Customer Service
Excellent and Caring Customer ServiceI had a problem with the lids for my Eaziglide pans The Customer Service Manager was very understanding and caring and arranged delivery of replacement lids at no cost to me The lids were extremely well packaged I would like to commend the Customer Service Manager for the excellent customer service he gave me
Jrc
6734 reviews
N/A
10 months ago
Replaced product even though not sold through their website
Great customer service I ordered an Eaziglide product line pot from a department store and they sent the wrong one twice due to warehouse issues I contacted Eaziglide and Nathan was able to help me by replacing the pot with the correct item
Denise Greene
6734 reviews
N/A
10 months ago
I had a problem with my milk pan
I had a problem with my milk pan I phoned Eaziglide And they help me through the process of downloading photographs and the receipt I couldn t be more happy with their courteous service and helpfulness and my problem was resolved immediately
Ken Wardropper
6734 reviews
N/A
10 months ago
Would definitely recommend
Needed a new set of pans after moving from gas to induction cooking hob Having seen a demonstration of this cookware at an event in the Great Yorkshire Show ground it made it an easy choice Have 3 sizes of frying pan two sizes of sauce pan a steamer large casserole and a wok Well packaged and delivery was quick Have used them all and they have also been through the dishwasher Have only been using them for about a month but so far they still look like new and are so easy to clean