Ecomerzpro Reviews

ecomerzpro.net
3.58
144 reviews
Great Rating
Based on 144 user experiences

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Rated 3.58 out of 5 by 144 Happy Customers

43.1%
14.6%
13.9%
14.6%
13.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 144 reviews

Customers report very poor experiences with specific products, particularly heated garments that are too small and electronic devices that fail or do not work. Multiple issues with sizing, product functionality, and delayed or missing deliveries are described. While customer service is widely praised as responsive, helpful, and offering refunds, many problems with the products themselves persist across numerous reviews.

What customers love
  • Helpful customer service
  • Fast refund processing
  • Responsive support team
  • Easy returns process
Common concerns
  • Incorrect sizing
  • Defective products
  • Delayed delivery
  • Poor product quality

Last updated 1 month ago

J

Trimsher product was excellent

Trimsher product was excellent became slightly faulty and after contacting customer services and advising them of the problem they sent me a brand new one free of charge Can t fault them
C

Fantastic customer service no fuss

Fantastic customer service no fuss swift action Thanks
H

The Product didn t work

The Product didn t work I send a short video and then i get back my money It was no problem thats ok for me
M

Excellent service

Excellent service Very helpful and caring Would highly recommend
N

Can t fault the customer service

Can t fault the customer service - immediately offered a refund with no quibble at all Refund received immediately
K

Trustworthy Company

I have found this company extremely helpful I thought I was being scammed from previous experience but was wrong thankyou customer service
M

A pleasure to deal with

A pleasure to deal with Very responsive and helpful customer service
J

Heater

Received the heater yesterday it did not work properly so I requested a refund received a call from customer service today earlier to ask what I wanted I could have another heater delivered or receive a refund I opted for the refund was told it could take from two business days to 10 business days mobile banking notification said it s in my account in under 6 hours awesome thank you very much for the support I have received
M

Brilliant guys very helpful

Brilliant guys very helpful Response with issue resolved straight away
G

Had a slight problem and contacted

Had a slight problem and contacted customer services who were fantastic Superb customer service can t thank you enough

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