Ecomerzpro Reviews

ecomerzpro.net
3.58
144 reviews
Great Rating
Based on 144 user experiences

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Rated 3.58 out of 5 by 144 Happy Customers

43.1%
14.6%
13.9%
14.6%
13.9%
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AI Review Summary Based on 144 reviews

Customers report very poor experiences with specific products, particularly heated garments that are too small and electronic devices that fail or do not work. Multiple issues with sizing, product functionality, and delayed or missing deliveries are described. While customer service is widely praised as responsive, helpful, and offering refunds, many problems with the products themselves persist across numerous reviews.

What customers love
  • Helpful customer service
  • Fast refund processing
  • Responsive support team
  • Easy returns process
Common concerns
  • Incorrect sizing
  • Defective products
  • Delayed delivery
  • Poor product quality

Last updated 1 month ago

L

Plastic Face Shield

On-line tracking system didn t work which made me wonder if I got scammed but I did hear back from the seller and the package did arrive Took 1 month from Spain The plastic face shield isn t the best though It s open at the bottom and doesn t fit snug so doesn t offer good protection
P

I just want to know how to switch to English or French or German

I just want to know how to switch from Polish to English on the eWatch The phone feature worked well It seems like it could be a good watch for the money but I keep receiving a manual from them in Spanish regardless of how I state that I need an English instruction manual I speak German and French also I can t get those instructions either
W

Not as bad as most reviews

Not as bad as most reviews I bought two e-watches The one I use seems to work okay but how accurate the info is sleep and heart monitors I m not sure Is it worth the 55 00 each - probably not could have got it cheaper I suppose Overall seems okay The other one was for a friend and there were differences in the recorded details such as the pedometer but hey-ho you get what you pay for
A

Bought vita watch

Bought vita watch arrived late but I did get it Communication from Ecomerzpro is limited but does occur Watch did connect to wifi but Funpro app couldn t locate it next to it Watch looks good but dial not bright enough in day light you can hardly see the time No opinion on apps on watch as couldn t use it Returned watch got money back without any problem
C

The lumen watch I received was not of

The lumen watch I received was not of very good quality as far as I can tell feels very plastic and I was rather disappointed It cost almost twice as much as my partner s watch and it is no where near as good However it does work but the digital displays are very basic and lacking anything exciting it is a watch and step counter at most Disappointing experience in sorry to say have learned my lesson
R

Sadly my watch was stolen en-route

I bought a eWatch from the company It took nearly 3 months to arrive and then when it did it was only an empty box in an previously opened brown envelope for which I had to pay R56 from the They asked me to send them a picture of the empty box so that they can investigate My reference No TRD-ZA01202004000202 The company did however refund me in full for which I am grateful Many thanks
J

I ordered cooling bra pro in a pack of

I ordered cooling bra pro in a pack of 2 and although they are very nice the fit is terrible I have contacted customer service three times and still had no reply even though I have filled in the form on each occasion with all the information and my order number Can anyone advise me please how to get a refund I m more than happy to return them
L

Issue resolved - Drone Purchase

I have given 3 stars for the speed at which the correct resolution was reached full refund received today 5 days after the issue was raised obviously not happy with the original product but once I sent photographic evidence they admitted responsibility thank you David
P

Personal Alarm

I bought two personal alarms 130DB The alarms are too large for two females I am requesting to return the two personal alarms Thank you P Trandal
T

Ultra Air Coolers

I ordered two Ultra Air Coolers that proved to be unsatisfactory in performance but I must congratulate the customer service team who immediately resolved my problems with a swift refund of all my money with no quibbles Shame about the product efficacy but 10 out of 10 to the customer team

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