Ecomerzpro Reviews

ecomerzpro.net
3.58
144 reviews
Great Rating
Based on 144 user experiences

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Rated 3.58 out of 5 by 144 Happy Customers

43.1%
14.6%
13.9%
14.6%
13.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 144 reviews

Customers report very poor experiences with specific products, particularly heated garments that are too small and electronic devices that fail or do not work. Multiple issues with sizing, product functionality, and delayed or missing deliveries are described. While customer service is widely praised as responsive, helpful, and offering refunds, many problems with the products themselves persist across numerous reviews.

What customers love
  • Helpful customer service
  • Fast refund processing
  • Responsive support team
  • Easy returns process
Common concerns
  • Incorrect sizing
  • Defective products
  • Delayed delivery
  • Poor product quality

Last updated 1 month ago

C

Excellent service -verfy fast outcome

Excellent service -verfy fast outcomeI wish all firms were like this
K

Great Customer Service

Nice product great customer service prompt email responses Would highly recommend
M

Exceptional service

I have had an exceptionally good experience of this firm and its Customer Service team Very speedy reactionary to queries and generous help freely given
T

Brilliant customer service

Although I found the air conditioning unit to be rubbish the customer service was excellent responded immediately to all my emails Cannot fault them in that respect A refreshing change indeed
I

Excellent Customer Service

Excellent customer service and satisfaction I wish the Snortium product would have worked for me but it did not and Ecomgroupteam Support were quick professional and courteous in resolving the issue
B

Goods arrived safely and really helpful

Goods arrived safely and really helpful with any queries i had
A

I had an absolutely wonderful

I had an absolutely wonderful experience Had an issue with my order however they resolved it very quickly and to an amazingly surprising solution Thank you so much I will definitely recommend
N

Very excellent customer service

Very excellent customer service I am satisfied with this customer service and answered my emails very quietly Thank you so much
N

Re Warmool fan heaters

Re Warmool fan heaters Excellent tracking of delivery status Quick customer service Ordered three very attractive modern design Thank you
C

Excellent service

I purchased a heater that I wasn t happy with and emailed the company to ask to return it for a refund within a day I was told that my refund was being processed and I didn t even have to return the heater sure enough within two days my refund was made Excellent customer service

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