Ecomotive Reviews

Vehicle Collection and delivery services, local & nationwide

4.49
74 reviews
Great Rating
Based on 74 user experiences

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AI Review Summary Based on 74 reviews

Customers consistently report a highly professional and pleasant experience with Ecomotive's delivery service. Drivers are repeatedly described as punctual, friendly, and thorough in their vehicle handover. The communication and reliability of the delivery process are frequently highlighted as strengths. While the majority of reviews are positive, there are isolated reports of poor service, delays, and issues with vehicle condition. Overall, the service is viewed as efficient and reliable when it meets expectations.

What customers love
  • Professional driver
  • Thorough handover
Common concerns
  • Delayed collection
  • Vehicle issues
  • Unreliable pickup

Last updated 3 months ago

S

Highly recommend this company

Chris from Ecomotive picked up our car sold through Motorway We had live tracking and he showed up exactly on time Very professional and communicated all of the steps in the process
G

Martin W

Martin W expertly introduced me to my new car and was very punctual and friendly
C

New car delivery

My new Audi Q4 was delivered by Mark who was very helpful despite the poor weather The delivery and sign off process was very simple and all necessary features were demonstrated prior to leaving would recommend for future deliveries
J

I4 M50 delivery - Mark

Prompt arrival kept in touch at all times showed around vehicle very well Smartly dressed friendly No issues what so ever every enjoyable handover service
A

Great experience

Came to Ecomotive through selling my car via Motorway and have been very pleased with them Communication prior to pick up was good and Cameran was great to deal with outlining the process and then getting through it in brisk fashion Couldn t really have asked for anymore
H

Brilliant company

Brilliant company I have nothing but compliments to give The name of the driver that came was Cameran and he was very helpful and pleasant really sped things up with my collection and went above and beyond chasing whatever needed to be done so I was happy with my sale Would highly recommend
R

Mark did a great job today dropping my

Mark did a great job today dropping my car off brilliant explanation of the car and handover Very friendly
C

Great to deal with

Had my car collected today following it s sale on Motorway There was a slight delay with collection but office staff were always professional and polite and were able to rearrange for the following day Darrell who collected the car was great did everything he needed to as per the described process quickly and efficiently and was soon on his way once payment was in my account
M

Sold our car using Motorway and our

Sold our car using Motorway and our buyers used Ecomotive for the pick-up Our driver Gulamraza was polite and helpful and kept us informed of the situation He even sent us a photo of the delivered car Very professional
G

Mike was great

Mike was great Contacted me a few days prior to delivery to let me know his schedule and was very friendly when delivering the car

About Ecomotive

Established vehicle delivery company offering both driven and transported services to end users, dealer to dealer and demonstrator vehicle movement

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Frequently Asked Questions

Ecomotive Logistics provides vehicle collection and delivery services, including driven delivery, transported delivery, dealer-to-dealer transfers, and demonstrator vehicle movement, covering local and nationwide routes across the UK.

Ecomotive Logistics is based in Leicester, with its registered office at Unit C1, Winchester Ave, Leicester LE8 4GZ. The company moved to larger premises in Blaby, Leicester in 2016.

Ecomotive Logistics was founded in May 2014.

Ecomotive Logistics was founded by Tom Mallett, William Locke, and industry professional Owen Jackson.

Ecomotive Logistics has over 150 team members, including approximately 100 trade plate drivers and 30 transporter drivers.

About Ecomotive

Ecomotive Logistics – Vehicle Collection and Delivery Services

Ecomotive Logistics is a vehicle delivery company providing both driven and transported services for end users, dealer to dealer transfers, and demonstrator vehicle movement. The company operates across local and nationwide routes from its base in Leicester. Established in May 2014 in central Leicester, Ecomotive Logistics has grown from a small start-up into a large logistics operation with over 150 team members, including approximately 100 trade plate drivers and 30 transporter drivers. The company relocated to larger premises in Blaby, Leicester in 2016 and continues to focus on vehicle collection, delivery, and logistics coordination.

Service Offerings and Operations

Ecomotive Logistics offers a range of vehicle logistics services, including driven delivery and transported delivery options. The business handles dealer-to-dealer movements and demonstrator vehicle transfers, supporting customers across the UK. The company’s services are supported by planning and administration teams, with trade plate and transporter drivers managing the physical movement of vehicles. Customers can contact the team by phone at 01162 838 507 or via email at [email protected] to arrange vehicle collection or delivery.

Company History and Growth

Founded in 2014 by Tom Mallett, William Locke, and industry professional Owen Jackson, Ecomotive Logistics began operations in modest premises in central Leicester. The founding team handled all aspects of the business initially, from answering calls to delivering vehicles. This hands-on approach helped the company understand customer needs and develop a service model focused on performance and reliability. As the business expanded, the team grew significantly while maintaining a focus on customer satisfaction and competitive pricing.

Contact and Online Presence

Ecomotive Logistics maintains multiple channels for customer engagement. The company can be reached by telephone at 01162 838 507 and by email at [email protected]. The business is active on several social platforms, including Facebook, LinkedIn, Instagram, X, and TikTok, using these channels to share updates and connect with followers. The company’s website is supported by a dedicated design agency and uses cookies to enhance user experience. The registered office is listed as Unit C1, Winchester Ave, Leicester LE8 4GZ.