Ecovia Reviews

WARNING DO NOT USE

WARNING DO NOT USEWARNING DO NOT USE Used pre existing damage tiny paint chips underneath the front bumper only visible if you are lying on the floor To make a fraudulent claim False economy of being cheap as use dishonest and deceitful ways to make up the difference Use a bigger reputable firm instead

AVOID AT ALL COSTS

No problem solving attidute absolutely zero helpful Their only goal is to earn additional money from the customer Terrible customer service leaving the office during the issue Really this is exactly the tipe of companies we do not want on the market Avoid at every cost

STAY AWAY

Rented a car there in July On Nov 14th they suddenly take 60euros from my credit card without notifying me When I contact them they claim I got a fine I ask for documentation for the fine and now they have stopped replying Sent them several emails no response Reported to the bank and the police They are scamming you so STAY AWAY

the worst experience ever that now made

the worst experience ever that now made me never ever rent a car in Italy again The worst scam and unprofessional treatment i had My credit card was charged 5 months after i returned the car for a damage i havent made and after becoming an Email that my deposit was unblocked Shame on you Autovia

Absolute rubbish

Absolute rubbish We were late to pick up our car because of a flight delay and they charged us 120 for a bigger car as they said ours had been given to someone else The car we eventually received was scratched and dirty Total lack of customer car and almost ruined our trip Will never use them or Auto Europe again

AVOID at all costs

AVOID Was due to pickup from Catania Airport desk Our flight was delayed so rang Ecovia to say that we would be a day late a day before original pickup Was immediately told that the car would no longer be available and must upgrade to an SUV and the cost would be E120 Where had my car gone We were not yet due to pick the car up but somehow it had magically disappeared If this happens to you then you should complain first to Ecovia and then using Directive 93 13 EEC unfair contract including bad faith Contact Your Local ECC

Dishonest company - scam

We arrived arrived 1 5 hr late - our flight got delayed- and had to pay 225 extra to collect the car although during normal opening hours of the desk Please also note the entire rental sum for 14 days car hire was paid upfront Apparently it is mentioned in their general terms and conditions which I didn t know as we booked the car via a broker Auto Europe I could have cancelled the booking and go to another rental company Not really an option as I would have lost the complete prepaid rent for 14 days Avoid them by all means

AUTOVIA ECOVIA AND FURGOVIA - ALL THE SAME TRASH

AUTOVIA ECOVIA AND FURGOVIA - ALL THE SAME TRASH Worst rental company that I ve ever experienced Firstly the car was completely damage and dirt when they gave it to me Secondly they hide extra fee s from you DO NEVER TRUST A COMPANY THAT HIDES FEES The staff simply ask you to sign an electronic device and as you re in rush or something you sign the staff doesn t show you any piece of paper or any electronic version prior you sign Then AFTER you have signed they come to say that if you got a fine you need to pay them 60 EUROS to communicate the Police that you re the driver instead of them What a bull t

Terrible service and scammers

Terrible service and scammers Booked car thru Expedia for a car at Reggio Calabria airport Location of car rental place was way off not 50 meters from airport more like 400m Refuse to rent the car because did not have international driver s license which was not clearly specified when booking Avoid at all costs