AI Review Summary
Based on 22 reviews
Customer reviews for Eon-energia are predominantly negative, highlighting significant issues with customer service and billing. Many customers describe the company as expensive and criticize its support as unhelpful or unresponsive. A number of reviews detail problems with smart meter installation and communication failures. Conversely, a subset of reviews praises specific agents for being helpful and responsive. The overall sentiment reflects widespread dissatisfaction with corporate practices.
What customers love
- Helpful customer service
- Quick response time
- Top quality service
Common concerns
- Expensive pricing
- Poor customer support
- Billing issues
- Technical problems
- Unprofessional conduct
Last updated 1 week ago
S
Sepideh khabakhsh
We had paid everything on the weekend but Monday they came and turned off the electricity We showed them the bills Showed that there are no outstanding payments they didn t care They turned electricity off in an hour they turned it on again And they billed us additional 30 for turning it off and on again I m not going to court for 30 but that s no way to treat customers