AI Review Summary
Based on 22 reviews
Customer reviews for Eon-energia are predominantly negative, highlighting significant issues with customer service and billing. Many customers describe the company as expensive and criticize its support as unhelpful or unresponsive. A number of reviews detail problems with smart meter installation and communication failures. Conversely, a subset of reviews praises specific agents for being helpful and responsive. The overall sentiment reflects widespread dissatisfaction with corporate practices.
What customers love
- Helpful customer service
- Quick response time
- Top quality service
Common concerns
- Expensive pricing
- Poor customer support
- Billing issues
- Technical problems
- Unprofessional conduct
Last updated 1 week ago
S
Sepideh khabakhsh
Made the mistake of switching from EON to SSE dreadful company However Diane at EON was wonderful in sorting the changeover mess out caused by SSE Took responsibility kept me informed and was exemplary Thank you Diane team G
M
Mourad Mourad Mourad
Quick and clear response to query
Team service was very helpful especially Judy was a star thank you so much
S
Snejana Suvac
Top quality
Lacramioara was very helpful with my tariff query Quick and clear response
M
Mourad Mourad Mourad
Disponibili a darti qualunque risposta
Top quality
L
luca tonti
Hello
Disponibili a darti qualunque risposta ai tuoi dubbi con gentilezze e professionalit
S
Sepideh khabakhsh
Sinceramente molto conveniente E ON
Hello I wanted to thank EON Company especially Ms Elia and Engineer Rahim who solved my problem in an emergency yesterday and my boiler and two heaters were activated Kind regards