Eon-energia Reviews

Just a moment

2.27
22 reviews
Poor Rating
Based on 22 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 22 reviews

Customer reviews for Eon-energia are predominantly negative, highlighting significant issues with customer service and billing. Many customers describe the company as expensive and criticize its support as unhelpful or unresponsive. A number of reviews detail problems with smart meter installation and communication failures. Conversely, a subset of reviews praises specific agents for being helpful and responsive. The overall sentiment reflects widespread dissatisfaction with corporate practices.

What customers love
  • Helpful customer service
  • Quick response time
  • Top quality service
Common concerns
  • Expensive pricing
  • Poor customer support
  • Billing issues
  • Technical problems
  • Unprofessional conduct

Last updated 1 week ago

S

Team service was very helpful

Made the mistake of switching from EON to SSE dreadful company However Diane at EON was wonderful in sorting the changeover mess out caused by SSE Took responsibility kept me informed and was exemplary Thank you Diane team G
M

Quick and clear response to query

Team service was very helpful especially Judy was a star thank you so much
S

Top quality

Lacramioara was very helpful with my tariff query Quick and clear response
M

Disponibili a darti qualunque risposta

Top quality
L

Hello

Disponibili a darti qualunque risposta ai tuoi dubbi con gentilezze e professionalit
S

Sinceramente molto conveniente E ON

Hello I wanted to thank EON Company especially Ms Elia and Engineer Rahim who solved my problem in an emergency yesterday and my boiler and two heaters were activated Kind regards