


evo | Mountain, Street & Water | Community, Culture & Giving Back | evo
Based on authentic user experiences
nir ozeri
6730 reviews
N/A
1 year ago
Shipment never arrived
Shipment never arrived I ordered the Anon m3 googles but they returned the shipment without anyone contacting me I even paid extra so that a friend could pick it us while in NYC and now the deadline was missed
Geoff
6730 reviews
N/A
1 year ago
Shipping time is terrible
Shipping time is terrible It took more than two weeks and a threatening email before my order was FINALLY SHIPPED When I placed my order the website claimed same day shipping
John W
6730 reviews
N/A
1 year ago
It has been 5 business days since I
It has been 5 business days since I placed the order There is no update no tracking no one taking phone calls It says due to heavy call volume and limited staff we have to temporarily stop taking new calls Wow
Greg S
6730 reviews
N/A
1 year ago
Bait And Switch Don t order from them
I ordered a jacket a few days before black friday on sale for 50 percent off 2 weeks went by and they never shipped the jacket I called and they told me that the jacket was not in stock They offered me a crappy 20 percent off coupon on my next order I missed out on all the good black friday deals and they were unwilling to give me a comparable product for the same price I originally paid I won t order from them again Classic bait and swtich
Brett
6730 reviews
N/A
1 year ago
I ordered some bindings - they are not here
I ordered something on 12 5 2022 10 days later the order still said pending i emailed support because the online chat is worthless i got one reply back saying hey sorry for the delay we ll ship as soon as possible I immediately emailed back asking to cancel no reply back i tried calling and they won t take any calls our volume is too high yeah it s high because you re not shipping things I m trying to cancel if they don t cancel my order i ll be returning it when it finally does get here this used to be a good site and local store in portland i don t know what has happened
Hamphoops
6730 reviews
N/A
1 year ago
I have tried to contact customer
I have tried to contact customer service by phone text and chat and NEVER get a person or a response Why would I place an order if I can t even get assistance before I order Bad business
Seshnito Seshnito
6730 reviews
N/A
1 year ago
This company the worst company ever
This company the worst company ever I ordered 17 items by friend recommendation they sent me 7 wrong item I contacted with them and ask for a refund the gave me label I sent it back its been delivered more than 2 months and they are refusing to refund Went through bank chargeback SCAM ALERT
Brian Fung
6730 reviews
N/A
1 year ago
international shipment did not arrive
international shipment did not arrive Ordered a snowboard to ship internationally with evo ckm and ups Held up in the warehouse not clearing customs evo com has not responded to email and chat and not body has answered the call
ElenPap
6730 reviews
N/A
1 year ago
Order never received
Order never received and refund neither No words to express my frustration with this company I placed an order that DHL never delivered to me with proof of a photo showing the parcel delivered to a different doorstep address and yet Evohair wouldn t reply to my emails and wouldn t care in general to find a resolution Disgusting unbelievable service
Judd Alexander
6730 reviews
N/A
1 year ago
Horrible customer service and policies
Ordered a pair of snowboard boots and they shipped my the wrong size They are making me pay for the return shipping and I have to reorder the boots--they won t send me the correct size even though it was their mistake If you re looking for good customer service stay away from this company horrible Never shop them again