Fabcosanctuary Reviews

Don t use Fabco unless you like the cold

We decided to take the plunge and go for the beautiful design of the Fabco black doors We completed a rear extension and had them put in across the back of the house We have had nothing but problems and now despite them finally being fixed the room is constantly cold First they were fitted incorrectly and we had drafts blowing across the room and terrible condensation every morning After numerous site visits and constant follow ups from myself Fabco finally after much debate admitted they were fitted incorrectly and they had to be completely taken out and re-fitted However the cold and condensation continued Again after much debate they finally came back and properly sealed them from the outside after realising that this had never been done The doors are now fitted properly but in the winter it is unbearable and the whole room is so cold we have had a log burner fitted My advice Don t use Fabco

lots of condensation on frames

Fabco frames do not have a thermal break in their design which means that in cold weather you will get heavy amounts of condensation on the frames Unlike the double glazed windows which do not get condensation our frames are dripping with water through out winter which is now causing water damage to the window sills and walls around the frames Fabco claim there is not issue and that it is our fault we have too much moisture in the air in our kitchen They only suggested to open trickle vents but they make no difference at all and the door has no trickle vent Very disappointing and a waste of money Fabco have not been helpful at all and gave no advice before installation that the situation of our kitchen at the top of a Victoria building is not a suitable for their windows

spent nearly half a year waiting for

spent nearly half a year waiting for delivery Incredibly poor customer service Damaged windows on installation and now a huge amount of condensation and moisture build up on all the fabco windows in the house during the colder months Poor design poor quality and poor customer service Do not purchase Fabco Windows

Horrific Condensation

Installed in my kitchen in Nov 21 two sets of patio doors Huge amount of condensation all over the frames started that winter Damaged skirting boards from the puddles of water on the floor every night morning in the cold weather and even ice forming on the inside and a very cold kitchen Please do your research and read reviews visit people who have actually bought and lived with these doors and not from architects or interior designers Fabco just told me how I should be dealing with condensation when I contacted them for help I have a dehumidifier on permanently and my house is well ventilated but these doors are not thermally broken and certainly not fit for purpose A complete waste of money 18k and a company not interested in helping you once they ve received their cash I would have given zero out of ten if I could Please do your research

Beautiful windows and a very happy customer

I decided to use Fabco for my window project rather than the more standard bi-fold option because I really liked the look of their windows and spent a long time looking at photos of various completed projects on Facebook I also visited the factory when I was in the area which was useful My project has now been completed and I really am delighted with the result I could no doubt have got a lot more white plastic for a lot less money had I wanted to but to be honest I would rather have fabulous than cheap and my glorious new windows really are fabulous But more than that my experience with Fabco was really positive at every step and at no point did I have to worry that they would let me down or that the result would be a disappointment I understand that my little project is very small fry for a company like Fabco but everyone made me feel that it was just as important as the boutique hotels and corporate headquarters Everyone I dealt with was really professional and it all worked completely seamlessly There was no drama nothing went wrong nothing didn t fit properly everyone turned up exactly when I was told they would and it was completed with no irritating little issues to be fixed That really doesn t always happen and having experienced the opposite in the past it has been delightful and surprising to find that a project can be designed and installed without problems and without the relationship between the company and the customer breaking down and descending into bitter recriminations That is definitely worth paying for and I am very glad that I asked Fabco to undertake my project rather than going for the cheapest or the closest

Review based on site team feedback on

Review based on site team feedback on major project Good communication with team on site excellent quality of work product Great

Although there was a measuring mistake

Although there was a measuring mistake Fabco expedited a new set of doors and installed them on time Excellent customer service and after sales service

Great quality products that can transform your home

I am a qualified architect in London and I am very happy with the products they provided for our recent renovation project Because of my job I have compared talked and visited many steel window companies In the end Fabco seemed like a good balance in terms of its reputation my builder has used them before and he knows some happy customers professionalism and quality of the products Their quote was the slightly higher side to be honest but one of the cheapest companies went bust another company made some mistakes in their drawings so please be careful not to just jump onto the cheapest ones The MD David seems to care about every project very much and although the engineers who came on site were capable whenever we faced any issues he stepped in to resolve them That was a good surprise The 3 sets of windows we installed in the kitchen area totally transformed the space it connects inside and outside beautifully and the black thin frames add interest to the elevation We are very happy with them