Fedex Reviews

Express Delivery, Courier & Shipping Services | FedEx United Kingdom

fedex.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers frequently praise FedEx for fast, reliable deliveries, excellent tracking, and courteous drivers, while also noting issues with late or missing parcels, poor customer service, and problematic delivery attempts. The overall experience is mixed, with strong performance in some areas and notable frustrations in others.

What customers love
  • Great tracking
  • Helpful drivers
  • Efficient pickup
Common concerns
  • Extra charges

Last updated 1 week ago

H

Excellent service from FedEx depot in

Excellent service from FedEx depot in Luton Bedfordshire Staff member Michael allowed me to collect my item straight away 3 days before it was due to be delivered and got it ready for me to collect straight away before I arrived Very polite and excellent customer service Thank you
P

Vickie helped me with information I

Vickie helped me with information I needed concerning by passport Her kindness was overwhelming I would enjoy being one of her good friends
C

Collection Driver - South Derbyshire

We had a collection of a parcel today but due to a printer error we had to ask the driver to wait around 15 minutes He was absolutely amazing and so respectful and helpful Would definitely use FedEx again
B

Brilliant service Fedex

Brilliant service from FedEx On Monday 17th July I ordered a new starter for my F150 Just 44hours later at 12 55pm on Wednesday 19th July I had my part in my hands Fantastic service to get a package from Portland OR to Lancashire UK in such a short time
J

Excellent-

Excellent- first parcel delivered on time second just a day late but with it being 2 days to Christmas and strikes by others that s no big deal Very polite guy both times and parcel intact
A

Paul the driver for the Springvale

Paul the driver for the Springvale Industrial Units in Cwmbran and local area is always so helpful will go out of his way to help you He is very knowledgeable and its always a pleasure to see him
M

Amazing Well Done

Damn some slamming reviews here I have to say the chap that just delivered to me must be working for another company He was excellent friendly and called me by my first name like we had been friends for years - I almost had to take a double take to make sure I didn t actually know him I would love someone to send on my review to him what an absolute diamond
T

FedEx Always provides me with the best

FedEx Always provides me with the best service I use them with confidence knowing they will take care of my packages I ask my customers about the condition my packages arrived in and they are always happy with the service The drivers are always smiling and friendly I appreciate the effort put in to provide a good service Thank you FedEx
R

Excellent service

I feel a lot of reviews here only look bad as people that have good service with them are the only ones to write a review These reviews put me off using this service But they had excellent tracking service they were cheap they delivered my parcel worth over 100 really quickly I have nothing to complain about and would definitely use again without as much fear from the reviews next time
B

I just want to say THANK YOU FEDEX

I just want to say THANK YOU FEDEX Sent out an order to one of my regular customers The customer insisted that I did not use i due to several bad experiences FEDEX kept my customer informed of the progress delivered it within 24hrs and even left a note through the door to say the parcel had been placed in the waterproof box as requested The previous company would leave parcels on the door step in full view of anyone passing My customer also said that in the past my boxes would turn up looking like they had been around a football pitch Not today s She was quite surprised how pristine the package looked So to the Burton Latimer driver and the rest of the team Love Wild Birds would like to say a very big THANK YOU

About Fedex

Choose a shipping service that suit your needs with FedEx. Whether you need a courier for next day delivery, if it’s heavy or lightweight – you’ll find a solution for your business.

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