Fedex Reviews

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Collection Driver - South Derbyshire

We had a collection of a parcel today but due to a printer error we had to ask the driver to wait around 15 minutes He was absolutely amazing and so respectful and helpful Would definitely use FedEx again

Vickie helped me with information I

Vickie helped me with information I needed concerning by passport Her kindness was overwhelming I would enjoy being one of her good friends

Excellent service from FedEx depot in

Excellent service from FedEx depot in Luton Bedfordshire Staff member Michael allowed me to collect my item straight away 3 days before it was due to be delivered and got it ready for me to collect straight away before I arrived Very polite and excellent customer service Thank you

World class Driver TA10 area

I know alot of delivery companies get bad pressed but a big shout out to the driver who delivers to the TA10 postcode A shipper sent me a parcel and only put my name and street name and postcode The driver went and asked a neighbour if they knew who I was and what my address was Delivered my package on time and in perfect condition Big thank you to that driver for providing first class customer service

Very professional

I gave feedback about a delivery earlier but it was my mistake as the delivery company was totally different Anyway immediately after my feedback I got a call from Jamie and he dealt with my feedback prudently and professionally I am so impressed with the speed that this was dealt with The level of service is so impressive Well done and I wish you all tge best

Lisa Bloxham is a terrific fed ex

Lisa Bloxham is a terrific fed ex employee She helped me sort a missing parcel She could not have been more helpful and thorough Exceptional customer service Many thanks Audrey

Only 3 days from Japan to Birmingham

On Christmas Day i bought an ebay item from someone in Japan Only 3 days later -28th - its been delivered in the UK and i was able to follow its journey all the way on the tracking app I see a lot of bad reviews on here but my experience of fedEx has been outstanding

BREXIT charges

BREXIT charges - UK to EUContext - July 2023 - 2 pairs of football boots costing 345 Then 10 months later on 18th April 2024 a facture from FedEx for 159 is received Some 40 extra to pay The product and delivery is fine Unfortunately when delivery is made to the EU the stupidity of BREXIT charges comes into play However on the Pro Direct invoice it states Delivery Duty Paid I sent a letter some 2 weeks ago Radio Silence Though I have noticed they do respond to Trustpilot entries Hence this post The website shows they have warehouses in Europe Surely they should ensure deliveries should come from here It is now 5th June 2024 - not heard anything from either Pro Direct or FedEx Impossible to speak to ANYONE and now forced to pay the pathetic duty I SHOULD NOT HAVE TO PAY It is now 5th August and I can confirm 159 has been refunded Whilst the whole transaction fiasco was down to the stupidity of the EU trading policy I can only thank FedEx and prodirect sport for their understanding Something needs to change and they all pontificate in Brussels - European Council European Parliament European Commission

No lost or late packages post 1 year

My losses have gone down to zero for the past year for one reason FedEx have lost no packages and have not once been late I should have switched years ago and please don t presume they re extortionate like me as pricing is very competitive

Excellent service

Today I had a FedEx delivery from James White to an address in Menston Not only did the driver leave the parcel in a safe location the driver also called me to let me know where it was 5 stars for a 5 star service Thank you