Findhotel Reviews

FindHotel

findhotel.net
3.56
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.56 out of 5 by 137 Happy Customers

43.1%
13.9%
13.9%
14.6%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

Customers frequently praise Findhotel for easy booking, fast service, great prices, and good customer support, with many reporting successful experiences and savings. However, a substantial number of reviews report serious issues including misleading pricing, failed bookings, payment problems, lack of refund/cancellation flexibility, incorrect information, and poor communication, leading to significant frustration and financial loss for some users. The platform shows a polarized reputation with equal numbers of highly positive and highly negative 1-star reviews.

What customers love
  • Easy booking process
  • Fast service
  • Helpful support
  • Good availability
Common concerns
  • Booking failures
  • Payment issues
  • Poor cancellation policy
  • Incorrect information

Last updated 1 week ago

M

The reservation confirmation number has

The reservation confirmation number has not yet been sent to me via email I made a mistake in the date and made the payment but you did not send me any booking confirmation and I cannot access the booking yet because I do not have an account on your page How do I get my reservation number and is it possible to modify it Please reply quickly Thank you
I

I pay it 2 room payment hotel Bak

I pay it 2 room payment hotel Bak radd son see just 1 room how
A

Hyperlink all broken

Hyperlink all broken initial booking showing reservation error then booking can t via email Tried to cancel with booking link but showing link broken Seem like a fraud websiteDon t book with this vio website
S

FRAUD

The hotel was great be carefull when booking trough VIO I was going to book trough Booking And then an alarm pop up that says that booking trough VIO COM will be cheaper Once i click they chargued my CC more than doble of the price and without breakfast It clearly say breakfast included This means Trough Booking 25 plus Breakfast VIO 75 no breakfast I could not cancel or anythingI contacted them inmediatly after they chargued me and they did not aloud any cancelation I was told by the hotel manager that nothing xan be done if was book trough VIO COM I need a solution for this inmediatly please This is not acceptable Is a total fraud What they did was fish my search offer a deal tthat was great untill i purchase They now say that dollar conversion bla bla bla Excuses I am in argentina i am booking an argentinian hotel with an argentinian CC And this company ofgers me a great deal in Argentinian pesos Once purchase was done Price was dobleChargue was in US dollarsThey chargue me extra fees included internation fees conversion fees cc fees to amsterdam snd beyondAll the process was in spanish wich makes me believe was an Argentinian company Confirmation and all the rest was in English Scam FraudINSANE
F

Unhappy - overcharged in foreign currency

The vio com site showed prices in USD that was competitive but it redirected to partner site which has a trustpilot score of 1 6 This went unnoticed at the time and after proceeding to the end of the transaction I was charged almost double the original price offered and about 80 above the price at the front desk -in Euros no less Had a terrible experience could not get my issue resolved when I contacted the merchant and had to initiate a chargeback with my card It ended up costing me a bunch of money I will not be using vio com nor their app nor any of their sneaky unlabeled partner links ever again
R

I had several ea options of websites to

I had several ea options of websites to choose from I chose the flight because it was the cheapest offer but when I booked and gave the card details I was charged much more than the amount I booked and I ended up losing money I don t even know it I feel insecure because I didn t book on the sites I already trust
S

DONT BELIEBE THE LIES OF LOWER PRICES

When o use incognito mode to try to book the room it is way different than the amount o would pay if I didn t use incognito mode I m a platinum member so I should have lower prices Why does a new unrecognized viewer have lower prices than a Platinum member I m going to post this on social media so people know not make an account with you guys and it s better to just browse on incognito mode I know it s not your fault but you advertise lower prices but that only happens the first time you book Using the app website So it s a scam Thank you for being a visible third party booking agency that doesn t live up to its word
D

The payment was not done in the local

The payment was not done in the local currency as the mention The collect to much money After describing the problem they said they can do nothing Unfair Never book again
R

Cancelled our booking without our

Cancelled our booking without our notice standing in the hotel lobby with no room booked even though the 2 rooms were paid for
A

i book hotel with vio com and i called

i book hotel with vio com and i called hotel and they told me no booking for my name then i called vio customer service they told me call them again last weak befor i travel i spend mony why hotel dosent confirmetion my booking

About Findhotel

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Frequently Asked Questions

Findhotel is a hotel metasearch engine that simplifies finding and booking accommodations. It aggregates real-time hotel listings, prices, and availability from hundreds of online travel agencies (OTAs) and booking sites. Users enter their destination, dates, and guest details, and the platform compiles all options into a single, sortable list for easy comparison. It provides price breakdowns from various providers, total cost transparency, aggregated reviews, and direct links to complete bookings on the chosen provider's site.

No, Findhotel is not a traditional booking site. It operates as a comparison platform or metasearch engine. It does not hold its own hotel inventory or handle reservations directly. Instead, it scans and displays options from other travel websites. When you select a deal, you are redirected to the website of the provider (e.g., Booking.com, Expedia) to finalize the booking.

Findhotel ensures the best deal by comparing prices from a vast network of providers in real-time. It displays all available rates side-by-side, including details on taxes and fees to show the total cost. Additionally, users can set up Best Deal Alerts for specific hotels or destinations. The platform monitors price changes and sends notifications when prices drop, helping you book at an optimal rate.

Findhotel offers several features to enhance hotel searches: intuitive filters for price, star rating, neighborhood, and amenities; sorting options like 'best value' or 'best reviewed'; an interactive map-based search to view options geographically; and a mobile-optimized experience for use on smartphones and tablets. These tools help users quickly narrow down choices based on their preferences.

No, using Findhotel is free for travelers. The platform earns a commission from its partner websites when a user completes a booking through a referral link. This business model allows Findhotel to provide its comparison services at no charge while maintaining an independent and unbiased position in presenting accommodation options.

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About Findhotel

Findhotel: Your Smart Travel Companion for Hotel Discovery

Findhotel.net is a comprehensive online travel platform dedicated to simplifying the process of finding and booking the perfect accommodation. Functioning as a powerful metasearch engine, it aggregates hotel listings, prices, and availability from a vast network of online travel agencies (OTAs) and booking sites. The core mission of Findhotel is to empower travelers by providing a transparent, user-friendly, and data-driven comparison tool that ensures they secure the best possible deal for their stay.

How Findhotel Works

Unlike traditional booking sites that hold their own inventory, Findhotel operates on a comparison model. Users enter their desired destination, travel dates, and guest information. The platform's technology then scans hundreds of other travel websites in real-time, compiling all available options into one unified, sortable list. For each hotel, users can see:

  • Comprehensive Price Comparison:A clear breakdown of prices from various providers like Booking.com, Expedia, Hotels.com, and many others.
  • Total Cost Transparency:Important details on included taxes and fees are highlighted to avoid surprise costs at checkout.
  • Aggregated Reviews and Ratings:Insights from multiple review sources help build a more complete picture of the property.
  • Direct Booking Links:Once a user selects their preferred deal, they are redirected seamlessly to the chosen provider's website to complete the reservation.

Key Features and User Benefits

The website is designed with the modern traveler in mind, offering several standout features:

  • Best Deal Alerts:Users can set up alerts for specific hotels or destinations. Findhotel monitors price fluctuations and notifies them when prices drop, ensuring they book at an optimal rate.
  • Intuitive Filters and Sorting:Powerful filtering options allow users to narrow searches by price, star rating, neighborhood, amenities (like free WiFi or parking), and hotel type. Sorting by "best value" or "best reviewed" helps in quick decision-making.
  • Map-Based Search:An interactive map view lets travelers explore accommodation options geographically, which is ideal for finding hotels in a preferred area or near specific landmarks.
  • Mobile-Optimized Experience:The website is fully responsive, providing a smooth and efficient booking research experience on smartphones and tablets.

Commitment to a Seamless Travel Experience

Findhotel positions itself as an independent and unbiased advisor in the travel planning process. By not holding inventory or setting prices itself, it avoids conflicts of interest, focusing solely on presenting the broadest range of options to the user. The clean, ad-light interface prioritizes information clarity, helping travelers save both time and money. Its service is free for users, as the platform earns a commission from partners when a booking is made through a referral link.

In summary, Findhotel.net is a valuable resource for any traveler seeking to make informed accommodation choices. It eliminates the need to visit dozens of websites individually, providing a centralized, efficient, and smart platform for hotel comparison that prioritizes value, choice, and transparency in the travel booking journey.