Firebrand Reviews

Over the past 3 years I have had 2 apprentices go through L3 qualifications with Firebrand and whilst both have passed this was due to a significant amount of extra work by the learners or their line managers We chose firebrand for the in person provision yet more than half of those sessions were pushed online or cancelled and rearranged at very short noticeOn an 18 month program 1 of the learners went through 3 mentors who all had a completely different way of doing things making life extremely difficultArranging professional exams was never straightforward and despite raising concerns with the mentors and account team I have yet to see one improvement in the areas of weaknessAs a final insult the last learners certificate has been sent to a large multi-occupancy office block with no company name on the address despite very clearly asking for them to go directly to the learner

Booked a residential course for a member of my team to become a Data Protection Officer The course was delivered but the computers crashed on the Friday so after 3700 my staff member was sent home having been unable to take the exam 4 further attempts were made to take the exam and eventually firebrand advised that they simply couldnt deliver the exam Ive been in dispute with VISA for 4 months over a refund of some kind The course was in November and today is the 23rd April the following year Today I am going to the small claims court ofr financial recompense

I attended the 5-day Lean Six Sigma Green Belt course at Firebrand Training in the Netherlands twice taking advantage of the school s offer to retake the course in case of exam failure Regrettably neither session met my expectations The course material was presented ineffectively and lacked coherence Both instructors including Peter Cox who led the course on my second attendance seemed unprepared Peter appeared to have experience with Lean Six Sigma methodologies but his teaching skills were subpar Interaction with students was minimal and he failed to address or adequately answer about 80 of the questions posed Time management during the course was also poor the first three days were spent on overly detailed explanations with unnecessary examples while the last two days rushed through slides in an inappropriate hurry leaving no time for questions on the most substantial topics It is particularly disappointing that despite clear negative feedback from students about the November session last year no improvements were made before the May session this year Alarmingly none of the twelve participants passed the exam after last year s training despite the school advertising a 75 pass rate after the first 5-day course I am profoundly disappointed with my experience at Firebrand Training I hope my feedback will be considered for future improvements to the course ensuring better outcomes for future participants

I was absolutly not pleased with the instruction or instructor I felt unprepared for the exam I have attended other Firebrand training before with other instructor and was very pleased But not so this time

As the CEO of McAfee Institute I want to make it clear that this organization does not have authorization to resell or teach our programs as listed on their website They are committing fraud by misleading unsuspecting victims into believing they offer our programs or have the authority to teach them Despite multiple requests to remove these false listings they have ignored our demands We will be proceeding with legal action Please be aware that they are selling unauthorized ripped-off content McAfee Institute is the sole provider of our certified programs I request you immediately take all of our programs off of your website and respond once it s completed

Useless course If you want to learn how to code don t join their program All you do is a bunch of exams that will give you certificates that are irrelevant in the job market I was so naive to really think that a python certificate could have given me a job After the course they promised me to help me to find a job I had my success course contacting me twice in 6 months fetching me some basic indeed job applications that s ridiculous And lastly they ask you to live a review in the middle of the course as you still unaware of the neglect you will encounter

It looks like you cannot really trust most of the reviews here as Trust Pilot is allowing certain businesses to receive reviews that aren t quite based on the user ecperience We should trust this website but all goes down to money I suposse I completed a cyber security course with Firebrand enticed by their promises of job placement and job search support Unfortunately they failed to deliver on these commitments Despite several attempt of contacting them and asking for their so called support not only that I ve been ignored completely but I received zero support since finishing my course back in January Now as we approach August obviously they ll say my support will come to an end like they ever provided any The quality of the course content itself is a terrible mess and the lack of promised job assistance left me feeling misled and unsupported Really regret wasting 3 months on this non sense that got me nowhere I expected a comprehensive program that would include post-course career services but I received none especially from a company like Firebrand They outsource 80-90 of their trainers promise job search support and offer none Best you ll ever get is some links from Indeed All you ll get is some guy based God knows where in the world scribbling on a board and here you go - that s your course there I just wanted to bring up a few points about your so called course courses in general How and why are you offering Boot Capms to people from foreign countries when I thought it was a UK government scheme Got nothing against anyone but do you thing is fair to offer courses paid by UK tax payers money to someone that never even set foot in the UK All this just so you can make more money Just asking Not to mention you don t even bother to ever check your own eligibility criteria to make sure you enroll people that actually can learn something from the course Saw people asking how to turn on a laptop but enrolled into a Cyber Security course Interesting Curious to know how such a tech person can work in Cyber Security This whole course required a deep understanding of technical information However the instructors had significant challenges in communication English was not their first language leading to frequent grammar mistakes and the use of incorrect words Their strong accents often resulted in mispronunciations for example Threat was pronounced as Treat and Causes sounded like Cows One of the tutors frequently resorted to saying blar blar blar when skipping over sections of the material Over the course of significant hours of teaching I learned close to nothing The success coaching sessions were just another waste of time Instead of learning we spent time discussing mundane details like how everyone s week had gone where they had been and what they had done with occasional stories about shopping or holiday trips The break into the industry sessions were equally disappointing The instructor spent time ontalking about how to fill out a profile form A full 40 minutes was wasted on discussing what to wear to an interview etc etc a topic completely uselss In sessions intended to prepare us for the CyberSafe exam the instructor repeatedly told us that the information being covered was not necessary for the exam Despite knowing that some students had not taken or passed the exam he continued to teach irrelevant or advanced material seemingly just to fill time Moreover Firebrand seemed overly focused on social media We were constantly instructed to sign up for various social media platforms even though they said it wasn t mandatory However they then told us that some course information was only available on these platforms We were encouraged to create LinkedIn accounts and accept connection requests from strangers to build our network This is concerning especially given that social media is increasingly recognized as a target for cyber threats a practice that many cybersecurity experts advise against yet Firebrand actively promoted Overall I am deeply disappointed by the quality of teaching and the inaccurate information provided As soon as you finish your course and they get paid that s it - end of story as they couldn t care less All that 6 months so called support they promise initially disappears literally from the face of Earth I would not recommend Firebrand to those seeking not just education but also meaningful career support Very disappointing experience Lies after lies and useless so called courses packed with free stuff from Microsoft mainly Google Youtube Linkedin Microsoft and lots of other websites are packed with most of the info Firebrand provides at a ridiculuous rip-off price

Got an apprenticeship and I was enjoying it but then I lost a close family member so had to take time off for it had severe health and wellbeing issues followed by the loss of a childhood friend and as far as I was aware my workplace were informing them but then I returned to work and failed my probation because Firebrand were annoyed that I was behind on my apprenticeship There is zero support available for their apprentices nobody contacted me at all whilst I was off if they had such pressing concerns then they could ve at least popped an email across to either ask how I am or if I needed assistance but there was nothing The first thing I did when I returned to work was contact my Learning mentor and I use this term as loose as possible to ask what the options were and how I could catch up and all I got was Start over we ll have a meeting and go from there but clearly this was nonsense because they must ve already known that I wasn t going to pass probation heck they probably already filled my position I had no notice whatsoever if I d have known a month ago that this was the case then I could ve been spending time applying for replacements or they could ve suggested some but there was nothing from them even the 5 days since returning to work would ve been better notice They just don t work with you at all and frankly I think of all the things that could cause a person to fall behind multiple bereavements and health mental heath and wellbeing come out as the top most understandable reasons for doing so but there was no empathy nor collaboration at all

Absolutely disgraceful marketing I enquired about courses and made the huge mistake of including my employers name in the enquiry Without my permission or any kind of conversation with me at all they reached out to my employer via email in an attempt to offer courses Stating that I had enquired for certifications and can offer a discount if it is through the company The company I work for operates in a different sector of technology and just for the sake of advertising Duncan decides to show them that I am interested in developing skills unrelated to my role How unprofessional and greedy can you get You did that without even considering the implications to my employment

Do not use this company Went on two training courses and nobody passed the exam on either course Nothing was done to try and put this right by them they had their money and ran