Firebrand Reviews

Firebrand Training Country Selection

3.52
130 reviews
Great Rating
Based on 130 user experiences
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AI Review Summary Based on 130 reviews

Customer reviews for Firebrand are overwhelmingly positive, with frequent praise for expert instructors, interactive courses, and excellent facilities leading to successful exam outcomes. Many learners also highlight the effectiveness of the immersive training experience and strong support. Some reviews note issues with rushed content, inconsistent delivery, and organizational challenges. Negative experiences are primarily linked to specific course executions or communication gaps. The overall sentiment reflects high satisfaction but with occasional operational drawbacks.

What customers love
  • Expert instructors
  • Interactive courses
  • Excellent facilities
  • Exam success
  • Immersive experience
Common concerns
  • Rushed content
  • Organizational issues
  • Communication gaps
  • Inconsistent delivery
  • High intensity

Last updated 2 weeks ago

P

PL-300 DA-100 - We read free Microsoft material for 3 days

Having only heard good things about firebrand from colleagues who have attended courses Specifically the on-site learning in Bedfordshire I booked training for myself and a member of my team to get a better understanding of PowerBI It was a disappointment to say the least The slides had incorrect information after MS had updated from the DA-100 to PL-300 Partially not the trainers fault but it has been a while since the update The trainer didn t know PowerBI as in depth as a trainer should and was asking myself and my colleague answers to the handful of questions others in the course had The actual learning we did was just the free Microsoft Learn material delivered alongside an ebook No exam preparation was discussed or particular points of note highlighted to memorise for the exam as you would usually get on training courses aimed with an exam at the end Not even time limit number of questions how to allocate time etc We both passed the exam though nothing we learnt on the course but instead due to having previously completed the AZ-900 DP-900 and PL-900 as well as already having done the free Microsoft Learn material we thought this was going to be a 12 hours day deep dive as advertised and watched a few YT videos The only useful thing we did get was the measureup practice exam which we could have purchased ourselves for 150 instead of the 2 500 we paid Just book your time out go to the library or a quiet office for a few days use MS materials watch youtube videos read some articles on what materials others used to pass and maybe purchase a practice exam if you think you need it
C

Firebrand cyber security worthless

I recently started a Firebrand cyber security bootcamp I am no longer on it as I had the misfortune to end up in hospital for 2 weeks so got removed from the course stupid me for getting hit by a drunk driver and not taking my laptop into hospital to so I could attend the lessonsI just wanted to bring up a few points about your course 1 They have a number of eligibility criteria to study yet don t seem to bother to check them or even ensure people are eligible In the cohort I was in there was someone from a foreign country when I thought it was a UK government scheme Someone working in the Cyber industry and 2 people at university with 1 of them studying a Masters in Cyber Security Others had absolutely no idea what Cyber security and couldnt answer basic security questions Which seems to go against their criteria 2 For a subject that requires lots of understanding of technical information the people teaching us English was not their first language they used incorrect grammar they used the wrong words and had accents so strong many words were said wrong Two examples of this are Threat which came out as Treat and Causes which came out as cows 1 of the tutors would often say the words blar blar blar when he wanted to skip bits 3 In 40 hours of teaching I learnt absolutely nothing During the success couch sessions all we did was listen to how everybody s weeks had been where we had been what we had done and if lucky got regaled with peoples shopping trips The break into the industry sessions what an absolute joke the teacher actually took time to say how to fill in the profile form with such gems as where it asks you if you can drive If the answer is yes put yes If the answer is no put no If you can but have no car put yes but say you have no car 40 minutes was spent on what you should wear to an interview Now as everyone on the course were adults and I am guessing they had to fill in form for the bootcamp or other things in their lives Was it truly necessary to explain to people what to wear to an interview The other teaching sessions which were meant to be teaching about the Cybersafe exam which are truly truly basic questions but didn t but he kept saying this isn t needed for your exam but I am going to tell you anyway or this information goes beyond the information you will need to pass the exam or is more advanced then the course you are doing The teacher knew some people hadn t done the exam or failed but he kept teaching things people didn t need to know just more time filling 4 Firebrand has an obsession with social media Every session we were told to sign up for a different social media platform We were told we didn t need to but then told that only certain course information could be found on different social media sites We were told to set up social media accounts such a LinkedIn and accept friend requests from strangers so we could network Social media being one the most targeted area for viruses at the moment lots of cyber security companies recognises that it is a growing threat and discourages this behaviour yet Firebrand actively encourages people to do it I feel very let down by the teaching I was given and the incorrect information imparted
A

Cyber Security Bootcamp

Applied for Cyber Security Bootcamp which was advertised as gaining qualifications over 2 000 1 exam was free through Microsoft and the other 2 were under 200 if I had to pay for them myself During the CISMP course the teacher taught us all the wrong information and we were all told not to read the CISMP book as it wouldn t help us pass the exam and to trust him he s seen the exam he knew what questions were going to come up he couldn t have been more wrong as barely anything he went over came up on the exam and all the correct information was in fact in the CISMP study book Was also promised an interview with an employer on completing the bootcamp however noticed any thing they were recommending were with companies not even paying a national minimum wage at this point I made the decision to leave the bootcamp and I have gained more by leaving doing the free microsoft courses and paying for my own exams that will actually gain me a foot in the door of a national minimum wage job atleast
E

Money Grab Spammers

After seeing an ad online I only had a short browse on the website and out of interest clicked to see the course prices I had to provide contact details to see any prices for any course which should ve been a red flag however I stupidly provided my own up to date details and once I had seen the prices that was it I then started receiving emails from various sales reps which I promptly unsubscribed from using the link in the email It wasn t enough the next day I had 2 missed calls and voicemails at different times of the day trying to get in contact with me and get me to purchase a course and more emails the day after that Be VERY CAREFUL if providing your details to this company
A

Extremely poor

Extremely poor I would avoid at all costs Courses aren t what they are made out to be education provided is extremely poor They just want your money they don t care about your education find a genuine company to go through that have your best interest at heart AVOID AT ALL COSTS
L

They canceled our course and then just

They canceled our course and then just gave us a new date that didn t work for me Since then I ve had to chase them down to try to get information They should give us the money back instead but they just ghosted us and don t seem to care about anything but getting the money They might have great teachers but their planning skills are horrible so I can t recommend them - Clara
R

firebrand student

I did not enjoy the azure developer course For an unknown reason the 12 weeks program got squizzed into 6 weeks and a lot of pressure has been applied on me to take the exams within an unreasonable in my opinion time frame No answers or explanations have been given only apologies which are not helping The job offers I received since finishing the course are not developer job offers and are mostly customer service or support job offers
G

Terrible experience

I had a terrible experience with Firebrand They made me take the wrong exam which I succeeded but a certificate could not be issued When I tried again to pass the correct exam I failed with a low score because they realized their mistake after two months It was a waste of time and money and now I have to start studying all over again Not only that but when I tried to resolve the issue with Firebrand they gave me false promises and did not follow through I will never recommend Firebrand to anyone Save yourself the trouble and choose a different training provider

One of the worst learning experiences I

One of the worst learning experiences I have ever had Maybe it s my learner type but sitting in a classroom 10 hours a day being front loaded by an instructor and reams of PowerPoint is not for me There was no clear agenda or direction for the course The instructor is clearly an expert and I would love to have him work in my company but I cannot absorb all of his knowledge by just sitting there It does not cater for differing learner types at all The practice questions bare almost no comparison to the exam I felt the week did not prepare me at all for the exam The facilities are great but you won t get much chance to use or enjoy them I wish I picked another company to make better use of my time
F

Poor Delivery

The course was provided as a mixture of online attendees and in classroom attendees I attended online with my colleges and we were all disappointed with the delivery of the course The timings were not communicated well I expected the course to run during normal working hours but as the in person attendees were scheduled to take their exam on the Friday afternoon the course was in fact delivered over 1 5 days not 2 days which meant a very long day the Thursday 8am - 6 45pm to cram in the content I personally found taking in any information in the latter part of the day very difficult An initial orientation session was booked for the night prior to the course starting which in fact ended up covering module 1 not something which had been communicated prior to the start of the course in the emails There was little interaction with the online students we could not see the flip charts used during the session nor any of the in person attendees which made interaction difficult I think the session should be run as online only or in person only a mixture of the two did not work nor was that made clear on booking The instructor was very knowledgeable on the subject but the overall delivery and execution of the course material was poor As such I feel I need to re teach myself the course ahead of attempting the exam
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