Fleetevolution Reviews

Great experience with Fleet Evolution

Great experience with Fleet Evolution from both ordering my car and setting up the scheme very helpful team

Avoid

Avoid - deceitful They add charges in way that s easy to miss

Not fit for purpose

I took procession of my vehicle mid June it subsequently became undriveable mid July it was taken to the dealership and it still is Fleet Evolution say everything and anything in the avoidance of accountability and purposeful actioning

Avoid like the plague

Avoid like the plague 1 Add excessive charges at the end which are subjective2 Send anonymous emails so you have no opportunity to discuss your case with a representative or confidence that you are dealing with the same account handler3 Commit to reply by a date and then fail to for over 2 weeks 4 Offer a reduction in fees in one email and then renege on it in a later one5 Totally unwilling to compromise6 Send emails ONLY and these are received after 5pm on every occasion so no chance to address conclude in the same working day7 Do not let them leave the hire car keys their staff have driven to your property in with you as you will not only be liable for the car but also your time as they were 24 hours late collecting despite being promised that it would be within the same 3 hour period

Charge excessive end of contract

Charge excessive end of contract charges worst lease company I have ever dealt with and I have had many lease cars

Try anything not to help

Not provided with home charging point but instead a 3 pin charging cable which was unsafe and cause minor explosions on my outdoor socket When I reported this I was blamed for not plugging it into a certain type of socket When my circumstances changed and I requested options to change the vehicle they suggested I pay 12 000 in order to have a smaller lower cost vehicle

Misleading

Their rules are misleading - they are clear that they will try to change your car if your circumstances change but in reality they are happy for you to continue paying so would rather not make any effort to change the car they would rather give excuses Also it seems they are misleading in their trustpilot responses I would recommend investing into customer service rather than their own profits and excuses

DO NOT GO NEAR

These people are unbelievable they send a representative to pick up the car who actually doesn t know how to drive the car They sign the car off as good and then we receive emails requesting money for damage to the car relentless emails Do not touch this company

Fantastic experience all the way through

Amazing experience from start to finish Fleet Evolution were so helpful and great in communication A huge thanks especially to Amy who was incredible