Float Reviews

Say Hello to Float Lactose Free Milk More Straight To Your Door

float.delivery
3.98
80 reviews
Great Rating
Based on 80 user experiences

Rated 3.98 out of 5 by 80 Happy Customers

57.5%
13.8%
10%
6.3%
12.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 80 reviews

The majority of reviews report consistently reliable and punctual delivery service. Customers frequently praise the product quality, especially the lactose-free milk. Positive feedback highlights helpful customer service and easy website use. A significant number of negative reviews cite issues with late or missing deliveries and poor communication. Some complaints mention damaged goods and expensive delivery charges.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Easy ordering
  • Reliable service
Common concerns
  • Expensive delivery
  • Late delivery
  • Damaged goods
  • Poor communication
  • Missing items

Last updated 23 hours ago

A

I have been asked to review my float

Ordered 14 12 20 Still not received my milk to date 22 12 20
W

I had to chase my order

I have been asked to review my float delivery I am still waiting for my next day delivery one week after order hence one star
P

Very very bad

I had to chase my order I was told it was damaged The courier company stated they had no record of my delivery I had to chase again where it was and when it was arriving
Y

Payment has been taken on 10th Jan

Payment has been taken on 10th Jan It is now the 22nd Jan and my order still hasn t arrived Two emails to float help team have not been responded to Very bad experience Cancelling my subscription
A

You have taken payment on the 10th

You have taken payment on the 10th January and my order still has not arrived I ve sent two emails asking where my order is and I have been ignored I have even now cancelled my subscription to avoid you taking more money and failing to deliver Yet you still keep sending me the same emails asking for feedback Crazy
P

as already said

as already said delivery didnt happen had to be reshipped when goods arrived they were almost out if date When I complained I was given a tefund but told never order from us again we do not want your custom hardly good customer service
R

I missed my delivery form APC

I missed my delivery form APC On my second attempt I left a note asking to leave the parcel by the back door I was met with a note that says can t leave Now that I have not been able to revive the parcel twice I am unable to reschedule a delivery and have to go to the depot which is an hour s drive away This isn t a reflection of float but the inflexibly of the courrier You can t leave delivery instructions online or at your door and the message saying when the parcel will be delivered comes too late to change anything
D

I had a message from streetwise

I had a message from streetwise couriers and I was told I could change the delivery day if I was not going to be around so I changed the delivery date from last week Monday to Wednesday since I was home But I didn t receive the order I called and I was told it was going to be delivered the next day but it was not delivered I have them every day since Last Wednesday 6th of December And when I called this morning my order has been sent back to seller When I contacted them it is taken forever for them to respond There is no call number
V

Absolutely useless

I can never get my deliveries on time and when I ask for the date to be changed they still try to deliver when I m out Don t ask them to leave in a safe place either because they won t do that I m still waiting over a week later for someone to call me back about a missing delivery I ve now cancelled my regular order and will not be using again
J

Had delivery with damaged goods

Had delivery with damaged goods Sent email to complain but no reply

About Float

Float Nutritious lactose free milk and more delivered straight to your door Great tasting milk with none of the downsides

United States

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