Reviews
3.57
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Stephan de Boer
N/A
11 months ago
Best experience so far
Best experience so far I got my order in 4 days to Netherlands the packages were neatly packed Price quality really good I highly recommend this site for orders to Europe
Ralf
N/A
11 months ago
Impressed
First time user positive experience Easy to use website prompt email confirmations and updates every step along the way 10 days from placing order to delivery in Australia Impressed
Milica
N/A
11 months ago
Very professional and genuine
The staff are really nice and are always there to help you if you have any questions or issues The site itself has explained everything I am very grateful Everything arrived perfectly and the packages were neatly packed I definetly recommend them
Qingduck
N/A
11 months ago
COUPONS
COUPONS THIS SITE OFFER COUPONS FOR 10 OFFER FREQUENTLY However only downside is that you can t order from mercari Would appreciate it if they add the site in 3
Blank Page
N/A
11 months ago
An excellent proxy buyer if you need items from Japan
I have already 2 shipments from this company Their fees are all stated in their pricing page and I think it is pretty fair and good value They usually ship pretty fast after paying Charge 2 usually after 1-2 days for me and their packaging is superb I hope to do more transactions with them in the future and I hope to get the same service again Thank you
superfox
N/A
11 months ago
FJ is the best
FJ is the best You can find anything and everything All my products arrive safely and in great condition Fees are fair Shipping options are good Delivers fast too Packaging - amazing
Valued Customer
N/A
11 months ago
Very good easy to use company platform
Very good easy to use company platform Just completed an order through them for the first time and they do a great job of breaking down the details of your item from purchase to shipping
Yeh Shih Lin
N/A
11 months ago
My First Time Using From Japan A Seamless Experience for Japanese Product Purchases
I recently used From Japan to help me purchase a riding jacket from a Japanese online store and I was thoroughly impressed with their service From start to finish the entire process was smooth and efficient The website was easy to use and I was able to quickly get a quotation for the item I wanted and completed the purchase From Japan s proxy service made it possible for me to buy products that would have otherwise been inaccessible to me due to geographic restrictions Their customer service team was also top-notch I had a few questions about the purchasing process and they were quick to respond and very helpful From Japan s shipping was very fast I received my items in just a few days after they arrived at From Japan s warehouse Ordered on Apr 8 and received on Apr 18 EMS to Canada The package was well-packed and arrived in excellent condition Overall I highly recommend From Japan for anyone looking for a reliable proxy service to purchase Japanese goods Their customer service is excellent their website is easy to use and their shipping is lightning-fast I will definitely be using their services again in the future
Stephanie
N/A
11 months ago
Great experience with a pricey lottery item purchase
Contacted From Japan One Map initially for a pre order item though I ended up securing said pre order off the manufacturer s U S site at no fault to FJ it was just easier to directly buy at a slightly higher cost due how quickly pre order limit was reached on that specific item The manufacturer s jp site had crashed the day of anyway due to high traffic which I would assume would have made it difficult for FJ to order as well Later I contacted again as I was looking for a proxy who could enter a lottery for an expensive limited release item FJ had their staff check eligibility and confirmed they were able to enter Since this is a proxy service payment did have to be made first regardless of winning the item or not Also confirmed if we did not get drawn as a lottery winner the payment would be refunded back to my card After the lottery closed and the winners announcement was given FJ notified me we did win from the drawing and the item was being sent to their warehouse Item arrived to their warehouse within 2 days Once I selected a shipping method and paid that fee FJ was quick to carefully pack and ship the item to me I m extremely happy with the service provided Any email I sent was responded to within 24 hours of business operations The staff were very personable and thorough which is greatly appreciated Payment system is easy to use same with general site navigation Only issue was on my end where I had to call my bank to push the item charge through since it was a large amount from overseas auto flagging it as suspicious Overall so glad I tried my luck at that lottery with FJ as my proxy Thank you again
Pawel Batyra
N/A
11 months ago
It s services are rock solid
It s services are rock solid Packages are packed perfectly Buying is easy and fast and their customer support also works great
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