Fruugo Reviews

Hjem | Fruugo DK

fruugo.dk
3.56
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.56 out of 5 by 137 Happy Customers

42.3%
14.6%
14.6%
13.9%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

Customers report very long delivery times, with some orders taking months or failing to arrive. When deliveries occur, the product quality is generally good and items match descriptions. The site is easy to use and customer service is helpful for resolving issues, but high rates of shipping delays and damaged goods are frequent complaints. Some customers report being victims of scams or receiving incorrect items.

What customers love
  • Good product quality
  • Easy to use UI
  • Helpful customer service
  • Reasonable pricing
Common concerns
  • Damaged goods
  • Wrong item sent
  • High pricing

Last updated 3 weeks ago

C

Unclear where products ship from received wrong product

Ordered 4 items 3 were fine the fourth a Powerpoint Bluetooth clicker didn t work with my computer even though it said in the item description that it would Informed the company never heard back would cost too much to send it back to China Will have to give it away or throw it away
A

NEVER ORDER FROM THIS COMPANY

I d ordered headphone ear cushions via Fruugo before without problems But this time I had problems First it was unclear where products would ship from I only found out after paying it would ship from the U K which I ve run into customs problems with since Brexit and would have avoided had I known Then the company Reytid sent me the wrong product and wanted me to return it before they sent me the correct one Overall took 5 weeks and I ended up just buying some on Amazon de instead
R

The order takes a long time to arrive

NEVER ORDER FROM THIS COMPANY FAKE Don t ever order from this company I order two products fash wash and face peeling mask When I ordered I was under the impression that It would be shipped within Denmark but instead it will be shipped directly from Australia They gave me a DHL tracking number that is expired and doesn t match with the DHL courier service when I called them
T

Very late arrival

Updated I originally took them for a scam after ordering since it took so long to get my order and I had to contact them multiple times via the website to get the status of the order I eventually got my order but considering the time invested to figure out what was going on and the very late delivery I can t say I recommend the site In short They seem legit but it s too much of a hassle
A

My stuff is still being sent

My stuff is still being sent ive ordered over a week ago and i still havent recived it not happy
A

Product didn t match the description

Product didn t match the description neither the look as shown on website Functionality of smart watch was very poor Would not recommend
N

Im still waiting for address to return

Im still waiting for address to return but nobody answers anything very hard to contact -
M

Be carefull

When i ordered on this site everything was fine but when i paid it took to differen balances from my card
J

Where is my order

Where is my order Hov can ut takes that long to send somrhing Never ever will i order enything from you So still nothingThere is nothin in my mail An Nothing in spam and it s has not arrived And in bring they say they are waiting for it from you My dogs would reach if someone was by with it
Y

they returned the money

The product was not delivered but the money was returned to my account

About Fruugo

Hjem | Fruugo DK

United States

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