Fuelcards Reviews

Find the best fuel cards for your business | Fuelcards.co.uk

fuelcards.co.uk
4.00
85 reviews
Great Rating
Based on 85 user experiences

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Rated 4.00 out of 5 by 85 Happy Customers

70.6%
5.9%
0%
0%
23.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 85 reviews

The majority of reviews express high satisfaction with The Fuelcard Company, citing competitive rates, responsive customer service, and helpful account managers as key strengths. A small number of reviews report negative experiences, including unexpected charges and billing issues. Overall, the company is described as professional, reliable, and efficient.

What customers love
  • Competitive rates
  • Helpful account managers
  • Easy setup
Common concerns
  • Unexpected charges
  • Billing issues
  • Price increases
  • Hidden fees

Last updated 2 months ago

R

Quick to respond

When first enquiring about getting a commercial account Rob Yaxley came back to me very promptly He answered all my emailed questions quickly at all stages We have been happy with the services and costs provided by The Fuelcard Company
P

At last

At last a fuelcard company with integrity The Fuelcard Company offer a transparent formula for how they calculate your weekly fuel price No fishing prices or monkey business Quite a refreshing change My account manager Jessica is always on hand should there be any problems and tailored our account to meet our needs Highly recommended
S

Excellent Customer Relations way good to be able to speak to an

Alway good to be able to speak to an actual person and not a robot Amber Gee our Account Executive always returns a phone call when she says she will Always answers an email And basically does what she says she will A great level of customer service and attention to detail She not only listens but also hears what you are saying
S

Customer Service Team

Sophie in the Customer Service Team was extremely helpful with a query I had about invoices I had not received She emailed them to me in record time Brilliant
B

Fantastic Customer Service

My experience with The Fuel Card Company has been fantastic We have an account manager - Reece Fenwick - who has really taken on the responsibility of taking care of his customers and it shows We have weekly phone calls to discuss the account and my needs and he is always happy to help and answer any questions at any point throughout the week Reece is fast and helpful over emails too He s knowledgeable and has built a really good rapport with us If anyone needs to know how to be a great account manager or how to deliver superb customer service they need look no further We are very happy with the company and particularly the account manager we have been assigned
A

Called in today in relation to my fleet

Called in today in relation to my fleet account and spoke with a lovely lady Called Vicky Mooney nothing was too much trouble she answered all of my questions and offered support with a logging in issue Very polite patient and professional and a credit to the Fuel Card Company Many thanks Vicky
A

Stuart Sharland top account manager

Stuart Sharland was the manager dealing with my fuel card Everything went smooth from start to finish everything explained and even I got a limit higher than any other fuel card companies would have gave me Prices always as promised and even better As we all know is a very volatile fuel market but weekly prices that been offered until now were really competitive Again Stuart took me through the app and how to locate partner stations Highly recommended As all my mates did
M

Not what it seems

I m editing my previous good review It seems to be a bit of a scam I ve been using the diesel advance payment card and I noticed that money was disappearing from my balance and after talking to customer service I ve found out that Tesco add on 10p a litre surcharge so I m actually paying more than pump price so there s no point using the card I m going back to paying cash
K

Customer service is 5 stars

I have dealt with numerous fuel card companies over the years and can 100 say that the service The Fuelcard Company provides is second to none This is down to the customer service provided by our account manager Reece Fenwick He regularly checks in with us as a company and provides fantastic service that we do not get with my other providers hence why they are are most used fuelcards by our drivers Thanks again Reece hope you dont mind me mentioning you you are an asset to the company
C

Quick and simple great support from Stuart

Good company great rates

About Fuelcards

Want to start saving money on fuel and keep track of your fleet? We offer a range of fuel cards that will suit your business needs. Apply online today.

United States

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