Furnituredirectuk Reviews

H

H Ibe

1 year ago

The quality of the short 2 6 bunk bed

The quality of the short 2 6 bunk bed was excellent and arrived the next day Excellent value Contact with the company was a bit difficult at first but a reply from a voicemail box was made within 12 hours The seller was knowledgeable and the bunk bed was dispatched that day Arrived on time but the contracted delivery company refused to bring the boxes up to my flat which was hard with small children This was the only disappointment- make sure you confirm delivery with the delivery company if you live above ground floor as the driver just left everything in the rain for us Overall an excellent company just disappointing delivery

C

Customer

1 year ago

Excellent service

We ordered two Birlea Furniture Miami Pine Bed and there were some delays from the supplier However Ajaz was super helpful and kept us updated He organised the first bed to be delivered as soon as it arrived The delivery was smooth and overall excellent customer service It did took longer than anticipated for the second bed to arrive but I overlook at this for the price paid as compare to other competitors and excellent customer service We did have a minor issue with one of the bed but that s kind of expected on a wooden bed but Ajaz offered a solution which was acceptable I will definitely recommend them to others

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Francis Ferguson

1 year ago

Good service and quality sofas

I bought two sofas in July and they arrived on the estimated date four weeks later Both sofas are excellent quality and at a very competitive price Unfortunately one of the sofas was damaged during delivery It did take eleven weeks for the sofa to be uplifted sent back to the supplier for repair then re-delivered back to us The company kept us informed on its status throughout and we eventually got the sofa back fully repaired Overall the company did provide a good service and we would definitely use them again

J

Jen Baker

1 year ago

Good customer service

Although the item ordered was out of stock Furniture Direct kept me informed regularly and thankfully today I have taken delivery of my wardrobe I was impressed by the way they kept in touch and hopefully when I unpack the box everything will be good

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Victoria

1 year ago

We recently ordered some bedroom furniture

We recently ordered some German manufactured wardrobes and drawers from furniture direct Having read the reviews we were a little unsure but with the product being almost a third of the price elsewhere we thought we would give them a chance I emailed Ajaz just to check the order had been processed and to see if they were expected to be delivered by the anticipated delivery day in May He emailed same day to say they were expecting them in stock imminently and and someone would be in contact within the next couple of days to arrange delivery true his word they were and delivery was arranged for the next day about 4 weeks earlier than expected Really pleased with the service and furniture We would definitely use again

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customer Marie Mowling

1 year ago

Due to Covid Circumstances and

Due to Covid Circumstances and shipping it took a little while longer than expected but not the fault of anyone The Bed ordered was immaculate and very happy with the purchase and my Granddaughter loves it too Well worth the wait and everyone happy Thank you Furniture Direct Marie Mowling

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Paul Sept

1 year ago

Bedroom chest of drawers

Just had our bedroom chest of drawers delivered within the specified timeframe Furniture is well made good quality and excellent value Delivery driver was polite and really helpful Will definitely use again in the future

G

Gary Wright

1 year ago

Excellent purchase

Delivery arrived as planned no damage Chairs were straight forward to assemble and are comfortable and exactly what I wanted Overall a seamless and simple ordering process I would not hesitate to recommend buy again from Furniture Direct Thank you

S

Susan Bates

1 year ago

Great experience

I found an item on their website I wanted to purchase I had a few questions so rang to ask questions were promptly answered so went ahead and ordered Product came within order timescale was telephoned a couple of days before to arrange delivery

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Gaz H

1 year ago

Great service

Great service There was a slight manufacturing fault with one drawer No questions asked they ordered another one and delivered too Would definitely use again Brilliant job

Rated 3.61 out of 5 by 137 Happy Customers

The quality of the short 2 6 bunk bed

Excellent service

Good service and quality sofas

Good customer service

We recently ordered some bedroom furniture

Due to Covid Circumstances and

Bedroom chest of drawers

Excellent purchase

Great experience

Great service

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