Furnituredirectuk Reviews

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Darren

1 year ago

good value but very slow delivery

Items seem good value for money and coffee table was very easy to assemlbe However I ordered it July and it stated it may not be delivered until September but I had to chase up with 3 emails to finally get it in October Only order if youre not in a rush

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Caz

1 year ago

My order arrived in the timeframe

My order arrived in the timeframe expected but the wrong item was delivered so rather than having the hassle of returning it when it was all unwrapped we decided to keep it Furniture Direct were kind enough to compensate a small refund

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Rebecca

1 year ago

Roma sofa

I have got to say I love my new sofa the delivery driver was very polite I would like to thank him again Unfortunately customer service receptionists attitude towards me was a disgrace they do need to learn their people skills They could do with sorting out time slots for deliveries as they don t have any

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Seyed Sharifi

1 year ago

Excessive charge for assembly of a

Excessive charge for assembly of a dressing table which I m pretty sure was pre assembled by factory Charge of assembly also was applied to a mirror but it was not put up on the wall because of the boss saying so Shouldn t be charged for a service not delivered The furniture was good though

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Rebecca Maclean

1 year ago

Ordered 2 living room chairs and paid

Ordered 2 living room chairs and paid Got an email later to tell me chairs weren t in stock another site I had looked at previously had informed me of this but the new site I visited suggested they were in stock and I ordered and money would be refunded which took some time It s amazing how quickly money leaves one s account but doesn t return so quickly I was disappointed

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no

1 year ago

When the tables finally arrived

When the tables finally arrived almost a month delay in delivery Tables are very good quality purchased for a day centre they were not fit for purpose on arrival and when asked to return was told there would be a 340 charge which was disappointing so we have had to adapt table legs to suit our clients Tables are solid oak and of high quality would recommend a stain if purchasing to protect table tops

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Peter

1 year ago

Close decision as to where we purchased

Very comfy sofas that we had seen elsewhere and tried out for size Local distributor couldn t or wouldn t match Furniture Direct s price but did offer free delivery free removal of old sofas and longer warranty plus packaging removal so it was a very close call as to where we purchased FD were able to deliver quicker than initially anticipated but that meant very short notice literally a couple of days which made a mad dash getting guys in to remove the old sofas in time Delivered carefully to the room of choice but wouldn t take all the packaging so had to then make a run to the recycling centre Cannot fault the pricing but in retrospect would have been much easier to use local trader even if a few pounds more

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Tracey Shrimplin

1 year ago

I bought a mattress from this company

I bought a mattress from this company and there was a mix up with the courier and the delivery was missed The company tried really hard to re-arrange but i wanted a refund based on the poor reviews i ve read The company refunded my money in full with no hassle I do not know what the quality would have been but am happy that the refund was made in a timely manner

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Customer Ali M

1 year ago

Pleased with our purchase

We are extremely pleased with our new mirror and it looks great Unfortunately we were initially sent the wrong one from our order but the exchange was managed swiftly and smoothly I would buy furniture from here again in the future

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Tom Mooney

1 year ago

Table great value and quality

Table was exactly what we were looking for nice finish to our dining room

Rated 3.61 out of 5 by 137 Happy Customers

good value but very slow delivery

My order arrived in the timeframe

Roma sofa

Excessive charge for assembly of a

Ordered 2 living room chairs and paid

When the tables finally arrived

Close decision as to where we purchased

I bought a mattress from this company

Pleased with our purchase

Table great value and quality

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