Furnituredirectuk Reviews

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Paul

1 year ago

Check item is in stock

Although indicated as in stock when order was placed Furniture Direct emailed four days later to advise that no stock was available Refund accepted Process handled well but obviously disappointed However this review follows an email two months later asking me to review my purchase

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Mr James Roe

1 year ago

Incomplete goods

Sent a suite with armchair backrest missing after numerous emails and phone calls they sent wrong replacement I ordered a Vegas suite with hard back backrest they sent a king of verona scatterback insisting they are one and same keep getting told to contact by email and keep getting run around

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Smiffy

1 year ago

Uncaring seller

The table had been mistreated in transit Part of it had come apart and a hinge was badly bent I let the seller know and sent photos They didn t even reply

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Dean

1 year ago

Avoid this useless company at all costs

Inept company the bad reviews are true I ordered furniture a month ago 2 weeks delivery waiting time nothing came now 4 weeks have passed I have emailed these fraudsters multiple times no replies at all Tried calling there fraud hotline again all you get is the mailbox is full Pleased I purchased on a credit card incase this website is a scam as at this moment I have absolutely no idea AVOID AT ALL COSTS

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Lesley Robson

1 year ago

I have had to chase twice for a

I have had to chase twice for a delivery date and have still not had this confirmed so have not yet received the items which were ordered and paid for three weeks ago

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MR DAVID WELSH

1 year ago

Contacted yourselves re delivery Was

Contacted yourselves re delivery Was told that you would contact me to sort out delivery dates Got a text late on Tuesday saying it was being delivered on Wed morning not even by your company I was hundreds of miles away at the time working Absolute shambles

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Ms Evans

1 year ago

Awful customer experience

Took about 6 weeks to deliver Driver wanted to dump a bedroom cupboard in the lounge He insisted delivery instructions are on the website I would have paid extra at the time of purchase if I d realised instead had to give driver 20 cash He then roughly carried it upstairs I only realised it was damaged when my partner came home and helped me get the cardboard off Cardboard full of dust all over my house

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Mary

1 year ago

Very poor service

Very poor service I had to contact the company on multiple occasions to chase delivery All 3 items of furniture were damaged Supposed to be redelivered but only one item was redelivered A real saga Eventually accepted a discount on the other 2 items just to get it over with Unprofessional throughout I would not use them again

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Rackstraw

1 year ago

I ve been waiting for my dining table

I ve been waiting for my dining table and chairs for a few month don t mind the wait but I ve paid a lot of money and had no more advice on the item which is a concern they should of at least kept me informed what is happening very disappointed

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Ham

1 year ago

We are still waiting for our order to

We are still waiting for our order to arrive we are very disappointed to have not been informed on the progress of our order When visiting our account nothing has been updated so we are still in the dark about a possible a delivery date

Rated 3.61 out of 5 by 137 Happy Customers

Check item is in stock

Incomplete goods

Uncaring seller

Avoid this useless company at all costs

I have had to chase twice for a

Contacted yourselves re delivery Was

Awful customer experience

Very poor service

I ve been waiting for my dining table

We are still waiting for our order to

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