Gold Reviews

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4.41
91 reviews
Great Rating
Based on 91 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

Friendly and Efficient Service

I have both bought bullion from and just recently sold bullion to this company and I can attest to their integrity and efficiency The money was in my account in less than 48 hours Customer support when you ring are friendly and helpful What more do you need
B

Perfect

First class service from purchase to delivery Any enquiries promptly dealt with Have used this company twice before and will use again without hesitation Thank you
J

Good and Trust worth it

I m highly recommend gold co uk Because their always there to answer any concerns about your investment I am happy about the good customer service always with kindness and good disposition
A

Amazing service and quick delivery

Amazing service and quick delivery i can t fault Gold co uk I would recommend them to anyone wanting to buy Bullion
K

Great selection of coins

Great selection of coins at competitive prices sent by next day Royal Mail special delivery I regularly buy gold coins from Gold co uk and have never been disappointed
J

Brilliant Professional

Excellent service I ve used Gold co uk over the years and wouldn t use anyone else always professional polite and after confirming the price I ve always been paid within a couple of days I would definitely recommend to anyone
R

Very easy to sell by phone

Was very straight forward and easy to sell my gold bar Was paid very promptly
J

Great efficient service

Items delivered safely next day well packaged Great fast customer service no waiting on phone forever not my first purchase always high standard highly recommended
D

Excellent company to buy sell gold-

Excellent company to buy sell gold- very courteous efficient and friendly service attended in person at the office The person that dealt with my sale today was a credit to your company thank you
A

Missing silver

Missing silver I have asked gold co uk 3 times about missing orders as yet I have received no response therefore I will have to add Is this a possible scam I queried using the web forms on the 12 08 20 no response13 08 20 no response14 08 20 no response and rude customers service on phone the person I spoked sound like she couldn t really be bothered to look I to this matter Email 12 08 20 and 14 08 20 no response on both the customer service and complaints email Also no response in sales email address In all very poor customer service or I have been scammed So now they want to talk to me They have queried there lack of customer support on trust pilot hmmmm Shame they could not respond over the 3 emails and phone calls I am more then happy to supply evidence to trust pilot should they gold co uk dismiss this review as I have done when other companies who will not admit to there failings or try to hide there one star reviews All I am after Is the tracking numbers which so far despite 3 requests you have been unable to provide I probably will not be delaing with you after this matter and go back to my other providers of bullion which has never been this much hassles they where just temporarily out of silver Edit 18th all four orders arrived at once The fact I had to complain via trust pilot to get a response means I can only give you 2 stars as your customer service is extremely poor Update after sharing the value of my orders and a pointless response only highlights your extremely poor customer service Therefore I have your company is back to one star
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