


Award-winning breakdown cover, nationwide | Green Flag
Based on authentic user experiences
Anonymous
6732 reviews
N/A
1 year ago
Good customer service
Good customer service quick response time and friendly service
Tina
6732 reviews
N/A
1 year ago
From submitting my initial request on 100 recommended
From submitting my initial request on the App for assistance I was kept fully up to date with everything when the technician arrived he was a lovely young chap who informed us of everything he was checking what would happen next Got us home safely 1st time having a ride in a breakdown truck
Diane
6732 reviews
N/A
1 year ago
Fantastic service regarding our Breakdown
It was really easy to use to Green Flag app to report our breakdown pin pointing our exact location with landmarks too Was able to submit any info about breakdown too Received text email once submitted with details of updates to the breakdown and an idea of timescale Mechanic phoned to say he was on his way and I was able to explain to him before he got to me about what happened He arrived quickly was able to diagnose the issue and we were on our way again with advice on what to do if it happened again Mechanic was very polite and kind and explained things in a way that was easy to understand Very happy with this experience despite the circumstances Would happily recommend Green Flag to others
Consumer
6732 reviews
N/A
1 year ago
Green Flag always On time
On time polite courteous chatty recovery people Green flag have never let me down in all the years I have been with them and the recovery people they use are top notch - my only complaint is that most recovery trucks are high - I am 5ft 67 with arthritic joints not an easy feat getting into a high recovery cabin or out PLEASE PLEASE ask the company s to provide small foldable stepping stools to help us small people other than that 10 10
Neena
6732 reviews
N/A
1 year ago
Good service
My first experience of using them went very well as all contact and call out is via the app with any updates via text or the app Minor issue was the technician pressed a wrong button to say he had arrived when he was accepting the job He arrived approx 20 minutes later than the initial estimate given but that was fine and he got me moving within 15-20 minutes I couldn t get updates once he had pressed the incorrect button but normally you would track them and know when to expect them
Sandra Anderson
6732 reviews
N/A
1 year ago
Instant telephone response prompt action very
Instant telephone response very prompt arrangement for technician to call Staff could not be more pleasant patient Technician phoned in advance completed uplift delivery of car to garage in jig time Delighted with service from start to finish
of
6732 reviews
N/A
1 year ago
Sustained a blown front tyre with loss
Sustained a blown front tyre with loss of power steering on the busy A40 this morning I would like to say a big thank you to Green Flag and the recovery driver from Cotswold Recovery who transported the car on a low loader to the nearest garage After a new fitted tyre we arrived back in Lancaster 5 Star service Thank you
customer
6732 reviews
N/A
1 year ago
Sprinter broke down
Sprinter broke down green flag recovered me home as it was out of hours for garage then recovered the van to garage next day very happy with service from all concerned
Linda Howland
6732 reviews
N/A
1 year ago
The company was fast and reassuring hero of the day
The company was fast and reassuring keeping me informed every step of the way which helped me not getting to stressed It was my birthday mini break and could have been ruined if not for green flag
AH London
6732 reviews
N/A
1 year ago
Green Flag
First time I have used Green Flag Using the app was Easy and the technician was friendly and helpful