Greenflag Reviews

Fantastic service regarding our Breakdown

It was really easy to use to Green Flag app to report our breakdown pin pointing our exact location with landmarks too Was able to submit any info about breakdown too Received text email once submitted with details of updates to the breakdown and an idea of timescale Mechanic phoned to say he was on his way and I was able to explain to him before he got to me about what happened He arrived quickly was able to diagnose the issue and we were on our way again with advice on what to do if it happened again Mechanic was very polite and kind and explained things in a way that was easy to understand Very happy with this experience despite the circumstances Would happily recommend Green Flag to others

Green Flag always On time

On time polite courteous chatty recovery people Green flag have never let me down in all the years I have been with them and the recovery people they use are top notch - my only complaint is that most recovery trucks are high - I am 5ft 67 with arthritic joints not an easy feat getting into a high recovery cabin or out PLEASE PLEASE ask the company s to provide small foldable stepping stools to help us small people other than that 10 10

Good service

My first experience of using them went very well as all contact and call out is via the app with any updates via text or the app Minor issue was the technician pressed a wrong button to say he had arrived when he was accepting the job He arrived approx 20 minutes later than the initial estimate given but that was fine and he got me moving within 15-20 minutes I couldn t get updates once he had pressed the incorrect button but normally you would track them and know when to expect them

Instant telephone response prompt action very

Instant telephone response very prompt arrangement for technician to call Staff could not be more pleasant patient Technician phoned in advance completed uplift delivery of car to garage in jig time Delighted with service from start to finish

Sustained a blown front tyre with loss

Sustained a blown front tyre with loss of power steering on the busy A40 this morning I would like to say a big thank you to Green Flag and the recovery driver from Cotswold Recovery who transported the car on a low loader to the nearest garage After a new fitted tyre we arrived back in Lancaster 5 Star service Thank you

Sprinter broke down

Sprinter broke down green flag recovered me home as it was out of hours for garage then recovered the van to garage next day very happy with service from all concerned

The company was fast and reassuring hero of the day

The company was fast and reassuring keeping me informed every step of the way which helped me not getting to stressed It was my birthday mini break and could have been ruined if not for green flag

Green Flag

First time I have used Green Flag Using the app was Easy and the technician was friendly and helpful