Groupline Reviews

We have been working with Group Line

We have been working with Group Line for around 2 years and have a dedicated Agent Samantha Young who has been amazing her advice and support has really enabled our business to grow from strength to strength The seats are always great and Sam always considers our members demographics and accessible needs

I recently had the pleasure of

I recently had the pleasure of attending Stranger Things and I must say it was a truly unforgettable experience The performance was top-notch with incredible acting captivating staging and a story that kept me on the edge of my seat from start to finish The attention to detail and the talent of the cast were nothing short of exceptional A must watch for any Stranger Things fan Thank you Liz for your amazing service

The whole booking experience is a pleasure

This was the first time that I had made a group booking for a show and from the first phone call to the last email Elizabeth Randall held my hand through the whole process From helping me to select the best seats for the group to helpfully following through with useful emails and information I found the whole booking experience a pleasure

Samantha at Groupline a star

Groupline have always been an amazing help when wanting to see shows They know exactly what they re doing when it comes to big groups and how to sort everything smoothly Samantha Young is my usual contact and she has the answers to any question I have and if not it wont take her long to find out and come back to me Can always trust her recommendations too as she is certainly in the know about everything on in London Samantha always goes well out of her way to make sure everything is great for you

Great service

Great service Thank you

I am a very happy customer

I have been dealing with Sales Account Handler Ross Finbow for the last 6 months He had been brilliant in helping our group secure tickets to a number of performances very flexible and responsive and sometimes able to magic a few extra tickets or a change of order He really makes me feel like a valued customer and this encourages me to come back again and again It s always a pleasure to receive excellent service and I m grateful to Ross for providing it

Great service

I always receive great service from the grouoline team They are always happy to discuss options for best seats and prices Samantha is great at keeping me upto date with up and coming shows

Says what it does on the can and it does

The company is efficient in getting tickets making subsequent alterations if required and completing bookings without a fuss At the majority of theatres they are able to secure very good seats for a group booker The staff are always polite and helpful and if you deal with the same person all the time getting to know each other helps a lot My booker is Monika and she is superb

Excellent service from Allen Elliott

I work for a coach company and we have used Groupline for many years for booking tickets for West End Shows we use their sister group ATG for the regional venues and the service received is always excellent Allen Elliott is our account manager and nothing is ever too much trouble even some of my more difficult or picky requests He is very quick with communication and never fails to disappoint with his cheery manner and can do attitude I do not use any other ticket agent for my West End needs and feel no need to change