Londontheatre Reviews

Why robots could never replace humans

I had made a terrible lapse in judgement and purchased a ticket for the wrong show I talked to the automatic customer support text-bot but to no avail Til along came Lucy who was empathetic enough to understand my error and go out of her way to help Excellent service

Our flight to London was cancelled and

Our flight to London was cancelled and we weren t able to make it to the performance we had booked Finnian was incredibly helpful - very responsive and he did everything he could to help Excellent service Thank you Finnian

Not for everyone I get that but for me

Not for everyone I get that but for me was the funniest show I have ever seen achingly funny I could not stop the laughs even as we left with the crowd I was still teary eyed 0 must go again

I broke my ankle and they were great

Finnian has been superb in helping me I stupidly did not pay for the possibility of a refund or of changing the tickets for a show and then I had a huge emergency a couple weeks before going to London - I broke my ankle and had surgery and would have been unable to attend I asked to change the tickets and move them for the same show at a later date and it was possible thanks to Finnian Which is absolutely great Thank you

I enjoy looking at London Theatre for

I enjoy looking at London Theatre for all the West End shows that might interest me It s so easy to book tickets choose your seats and pay on the website I ve never had any issues using the website I m kept up to date about my booking and the barcodes are emailed to me the day before I m due to attend

Fantastic show

So enjoyable whether you have seen the TV series or not The special effects were so amazing and created just the right atmosphere for the play

Really quick and easy to book

Really quick and easy to book Also I needed customer support and it was resolved very quickly and easily

Customer support on point

I have yet to go to thee shower but I sure it will be good The reason for the 5 stars is the brilliant customer support interaction I had with Finnian He was able to get me out of trouble because of a delayed flight and reschedule my tickets for a later date I was originally sure that I would end up paying the tickets and being unable to attend the show this kind of acts really made my day

London Theatre is a great way to find deals and catch the best plays in town

Although the initial AI driven chatbot is a bit frustrating it is great to get such quick service I heard back within minutes from Finnian in the Customer Service team and am very relieved that my theatre experience is firmed up