Harveynorman Reviews

It was good to receive a thank you

It was good to receive a well written letter and receipt with our product Clear details and thank you for our purchase Take note other companies and stop hiding behind call centres chats in India

Demi - kind shop assistant

Demi in the tech area was very welcoming and knowledgeable when talking to me about products She also engaged with me talking about my son s interests in washing machines he s 5 and possibly on the spectrum and invited me to bring him to look at them another time

As soon as we entered the store we were

As soon as we entered the store we were asked if we needed any help When we said we re just browsing we were left alone but Davy was always close enough to be helpful without being in our faces at every product we looked at Once we found our item Davy McA couldn t of been more accommodating He made our experience in the store pleasent and informative A credit to the store Helpful and witty he was one of the best sales persons I ve ever met

On time friendly considerate

Friendly kind and considerate delivery guys who arrived on time at the early hour of the time slot Showed care bringing them into my room asked exactly where I wanted them assembled the sofas tested them electric and made sure i was happy where they were Took photos of sofas in home for their company policy I then signed for them Very happy with purchase very smooth transition from very friendly down to earth sales lady who offered a lot of great advise Transportation time very quick efficient and delivery the same Well done everyone at Harvey Norman

Mario took time out to listen to my

Mario took time out to listen to my requests was patient with me gave me advice and guidance about the products I needed and offered excellent customer service

A lesson in how to treat customers

Paul attended to our needs listened patiently to our requirements We left very happy with our purchases of a new mattress pillows Will definitely be going back They also have a well stocked technology department with staff who are attentive knowledgeable

We were greeted by Mario in the Tech

We were greeted by Mario in the Tech Department He was very informative very knowledgeable very impressed We were looking at a Tv Tablet His knowledge helped us decide on products we might need we will definitely be bank willRecommend to friends family

Very positive experience

The two gentlemen who delivered and assembled my table were pleasant and efficient Delivery was on time and I was kept up to date with time My whole experience with Harvey Norman from browsing through to sale and delivery has been very positive Thankyou