Healthinsurancespecialists Reviews

I entered my details for a quote on the Bupa website and an hour later past 7pm I got a call from these people How can they be an independent broker when Bupa are give them peoples details This whole experience has put me off taking out health insurance with Bupa Such scammers beware

The Health Insurance Specialists persuaded me to move from my Health Insurance Provider Aviva to National Friendly by offering extremely attractive terms which were -Lower monthly premiums for better cover Monthly premiums that would not increase for the next five years even if I were to make a claim and that the only monthly price increase at renewal would be due to age and that the increase would only be between 2 00 to 4 00 per month I was categorically informed verbally and in writing of this benefit All the above were a lie as at the annual premium review after year one my monthly premium increased by nearly 20 despite no changes in circumstances and no claims When I complained to National Friendly and sent them a copy of the attractive terms offered by their broker The Health Insurance Specialists they replied that they were disappointed to read the content as it contained a number of inaccurate points and that they were sorry that I was provided with this information I am not blaming National Friendly who promptly dealt with my complaint and replied in a very timely manner but they should accept some responsibility as it was their broker who was representing them and who blatantly lied to get the sale National Friendly suggested I contact the broker directly for them to review and respond to my complaint and take any appropriate action to put things right for me which I did but despite several emails and telephone calls to Matt Nichols at The Health Insurance Specialists I have not had either an acknowledgement or the courtesy of a reply and therefore have had no choice but leave negative reviews on social media and online review platforms I have also referred my complaint to the Financial Ombudsman and in the unlikely event that my complaint is not upheld I will not hesitate to take further legal action through the courts I would suggest you avoid The Health Insurance Specialists at all costs

Between December 2018 and January 2021 a period of just over 2 years 10 reviews 5 positive 5 negative were posted yet in the last 24 hours 7 Excellent reviews have suddenly been uploaded and posted Suspect

First they got the name wrong instead of Amar they put Amer Secondly they got the date of birth wrong Thirdly they said that they were going to email or send the policy by post and after one month today I still have received nothing

This is literally useless I was being told something different and in policy it s all different they provide all false information

A really helpful pleasant Brokerage Guided me through changingprivate Health Insurance to a much better deal

The product offered looked acceptable and was as accepted until I received communications that were not fit for their purpose in my experience I enquired and returned a missed call The response was not professional and provocative I cancelled the policy immediately and have asked for my data to be erased as there are many brokers who understand what professional polite service is and they will get my business

I contacted them when my health insurance cover was due for renewal Spoke to an adviser and sent photos verifying my current cover Oh yes thank you for the info I ve already got some promising info for you be in touch asap Last I heard from him Investigated myself and have my current health care cover organised Very efficiently I may add Would never think of using them again for any type of insurance However after reading some of these reviews glad I didn t get the option

Have joined Discovery numerous months ago and still haven t received welcome pack in the post Tried to do health check review on the website completed all the questions to then be told that having difficult and was not submitted and probably have to redo it again very frustrated used Discovery in South Africa and service much better

The incumbent insurer was allowed to take monies when they had been replaced Still receiving incumbent documentation about my renewal from both the incumbent and The Health Insurance Specialists which is just poor No news on a refund a month after taking monies which again is just poor service