Heavenlyfeet Reviews

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Nichola

1 year ago

The eyelet came off

The eyelet on one of my boots came off on the second time wearing them Delivery and service was good and I was kept up to date but the product itself is disappointing

S

Shellie

1 year ago

Boots not what I expected so

Boots not what I expected so unfortunately I have had to pay to return them

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Pauline Jean Radcliffe

1 year ago

Size not consistent with previous purchase

selected same Litesole size in different styles and they were much larger in fit will now have to pay postage to return

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karen brough

1 year ago

Ordering 2 pairs of boots was quick and

Ordering 2 pairs of boots was quick and easy satisfied Unfortunately they haven t been delivered yet tried a few times to track them delivery was for Monday but still no sign of them

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R Collinson

1 year ago

Sizes are inaccurate

Nicely made slippers but the sizing is wrong I am a six-and-a-half Brit shoe so ordered the largest size which claims to fit sizes 7-8 However these are disappointingly tight and uncomfortable could the labels refer to US as opposed to UK sizes No larger size offered so a wasted purchase

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Paula Whittaker

1 year ago

Fern boots

Bought my daughter a pair of fern boots for school and they were amazing Looked really nice really soft vegan material light soles and memory foam insoles easy to get on and off Thought we had finally found a pair that would last for the money She started wearing them at the start of term in November and it s the first pair of shoes that have never rubbed her Result However the week she broke up for Christmas she said they were hurting her heels now Imagine my surprise when I looked inside and saw all of the material has worn away already exposing some hard plastic material that was peeling in chunks and cutting her feet Next have agreed to swap them but I m thinking of this next pair are the same it will be 60 down the drain Expected more form the money

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Lucky Lovell

1 year ago

Beautiful boots but poor quality

Beautiful boots comfortable and a lovely colour but in less than a year the imitation leather is peeling off leaving them looking tatty and giving me wet feet Underneath is just fabric so any moisture just soaks in I expect boots to last for many years not less than 12 months

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Jenna

1 year ago

Really disappointing

Initially I got my boots and was over the moon they look great and are so comfortable However within days they looked like I d had them for months I ve never owned shoes that scuff as easily as these - resulting in them not only looking tatty but no longer waterproof either I emailed the company as I couldn t believe this was the quality of them and hoped that it was a case of me having a faulty pair but they responded to tell me they weren t leather which I was already aware of and with tips on how to look after them as if the problem was me not the quality of their product So disappointed

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Debbie

1 year ago

Totally disappointed

I have bought off shoes sandals and boots off Heavenly feet for absolute years now I am quite upset that I have returned 2 x pairs of trainers to them Got proof of my return with the weight of both pairs in there Their warehouse said I only returned 1 pair and there was no note which is a lie coz I put their delivery note back in it and wrote x 2 pairs on it They are only refunding me 1 pair How does it take nearly 2 weeks to process paperwork now I ve got to potentially wait upto 10 days for the refund of 1 pair Gutted Will have to take my business elsewhere now Not happy at all

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Cath

1 year ago

Refund process painful

Boots arrived quickly and delivery was free but I decided to return them for a refund and it was a painful process I returned via Evri and the boots were received back on 17th January I chased the refund on 23rd January and was told their warehouse partners would let them know when the order had been checked Nothing happened chased again on 28th January 11 days after the order had arrived back with them apparently still not appearing on their list so they processed a manual refund I had written and photographic proof of the return from Evri and would recommend you ensure you have the same if you want a refund Wouldn t recommend or use again

Rated 3.57 out of 5 by 140 Happy Customers

The eyelet came off

Boots not what I expected so

Size not consistent with previous purchase

Ordering 2 pairs of boots was quick and

Sizes are inaccurate

Fern boots

Beautiful boots but poor quality

Really disappointing

Totally disappointed

Refund process painful

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