Heritage Reviews

Heritage Associates

4.75
69 reviews
Excellent Rating
Based on 69 user experiences
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AI Review Summary Based on 69 reviews

Customers consistently report excellent experiences with Heritage, highlighting professional, knowledgeable, and helpful staff. The service is described as easy, fast, and transparent, with particular praise for agents like Lydia Sandoval, Jamie Payne, and Michael Koetting. Clients appreciate the clear explanations and feeling of being well cared for. The company is viewed as honest, respectful, and reliable for funeral and life insurance needs.

What customers love
  • Professional staff
  • Knowledgeable agents
  • Easy enrollment
  • Fast service
  • Transparent process
Common concerns
  • Expensive pricing

Last updated 4 weeks ago

C

Great agent easy to sign up

Great agent easy to sign up It s great to plan for the future because you aren t guaranteed tomorrow Lost a family member who had everything planned I realized I needed to plan so it s not on my family Thank you
C

Your Agent Lydia Sandoval was wonderful

Your Agent Lydia Sandoval was wonderful to work with She was very patient guiding me through the entire process and just a real pleasure to work with Many thanks
K

Getting life insurance was the easiest

Getting life insurance was the easiest thing ever especially with Michael Thank you Heritage Life Now I feel covered and more importantly my family is covered when my time comes
P

Luke Ezell was knowledgeable respective

Mr Luke Ezell was a polite knowledgeable sales representative He answered all of my questions without any hesitation He was very respectful through the phone conversation I would definitely recommend him to others
S

Good service

Good service Maria was very professional at the moment of handling these difficult conversation She walked us through the process and she also make sure that we understood the policy and respected my mom s will
J

Ms Sandoval has been helpful in every

Ms Sandoval has been helpful in every way I feel good in doing business with a professional Thank you Lydia for always answering my questions
S

Excellent customer service

Excellent customer service All of my questions were answered and it was such an easy process
M

Honesty and Service

Total honesty I love that about you Honesty cheerfulness and premium service are admirable traits of your company Keep up the good work Ellen Phillips
W

This was the easiest process

This was the easiest process From the first phone call up to now Michael Koetting was and is to this day so helpful and is always there to answer any question or concerns that we may have I would recommend this company to anyone Thanks Wanda Pangarakis
A

Wonderful experience

Wonderful experience Amazing representative

About Heritage

Heritage Associates is the regional agency of Funeral Advantage by Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. We offer whole-life insurance policies and planning assistance to alleviate the burden placed on loved ones when the time comes to coordinate and...

United States

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Frequently Asked Questions

Heritage Associates provides final expense insurance planning and cremation services, including assistance with traditional burial or cremation arrangements through life insurance policies.

The primary service options are cremation, traditional arrangements, and final expense insurance plans.

Cremation services often range from $2,000 to $8,000 without insurance.

Traditional arrangements, which may include a viewing and ceremony, can range from $8,000 to $15,000 or more without insurance.

Final expense plans offer life insurance coverage of up to $20,000.

About Heritage

Heritage Associates: Final Expense Insurance Planning and Cremation Services

Heritage Associates operates as the regional agency of Funeral Advantage by Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. The company provides whole-life insurance policies and planning assistance to help alleviate the burden placed on loved ones when coordinating and paying for traditional burial or cremation arrangements. Individuals can request a free quote by providing their first name, last name, birthdate, gender, phone, email, and address, including apartment, unit, or floor details.

Service Options: Cremation, Traditional, and Final Expense

The website outlines three primary service paths: cremation, traditional arrangements, and final expense insurance. For those who prefer cremation, prices often range from $2,000 to $8,000 without insurance. Traditional arrangements, which may include a viewing and ceremony, can range from $8,000 to $15,000 or more without coverage. Final expense plans offer life insurance coverage of up to $20,000 to help protect loved ones and cover additional costs. The platform allows users to select their plan preferences while the team assists in finding appropriate coverage.

24/7 Funeral Support and Policy Management

Heritage Associates emphasizes support during difficult times, offering licensed associates to help find the right plan and a dedicated funeral concierge team available 24/7. This team assists in negotiating, coordinating, and remitting policy proceeds within 24 hours at the time of need. Once a policy is approved, a comprehensive packet is mailed to the policyholder, including step-by-step final wishes forms to document personal preferences securely. The company notes that policies include a free 24/7 concierge service and that coverage can be canceled within 30 days for a full refund, with refunds issued by check.

Peace of Mind Through Guaranteed Acceptance Life Insurance

The platform highlights that the right final expense plan can provide peace of mind, ensuring loved ones receive necessary financial support during challenging times. Plans are underwritten by Lincoln Heritage Life Insurance Company using form ICC13FEAPPR. It is important to note that this life insurance product is not available in New York. The website includes links to terms, privacy policy, returns, and careers for further information.