Heritage Reviews

Heritage Associates

4.75
69 reviews
Excellent Rating
Based on 69 user experiences
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AI Review Summary Based on 69 reviews

Customers consistently report excellent experiences with Heritage, highlighting professional, knowledgeable, and helpful staff. The service is described as easy, fast, and transparent, with particular praise for agents like Lydia Sandoval, Jamie Payne, and Michael Koetting. Clients appreciate the clear explanations and feeling of being well cared for. The company is viewed as honest, respectful, and reliable for funeral and life insurance needs.

What customers love
  • Professional staff
  • Knowledgeable agents
  • Easy enrollment
  • Fast service
  • Transparent process
Common concerns
  • Expensive pricing

Last updated 4 weeks ago

A

Very helpful and attentive rep

Very helpful and attentive rep She helped me with all my questions and followed up days after to make sure I recieved everything
E

Excellent Customer service and always

Excellent Customer service and always very attentive
G

This is an excellent company to do

This is an excellent company to do business with They are ALWAYS helpful and they never brush you off like you don t matter Alway professional Never hasty or rude I would highly recommend
T

Miss Sandoval was excellent

Miss Sandoval was a very understanding and helpful agent She was very patient with me and a plus what she was very soft-spoken and I understood everything she had to say
J

When I texted Lydia to tell her I

When I texted Lydia to tell her I needed to reduce my monthly payment she returned my text right away She was able to reduce my payment into a more manageable payment She is always so polite and helpful
F

Lydia was very attentive to my needs

Lydia was very attentive to my needs whenever I spoke with her She was very informative about the services that you all provided Lydia always made the time to get my questions answered without any delays Customer Service is very important to me as a consumer
R

A really good plan to leave no issues or embarrassing to your loved ones

It s a really good option to be prepared for your self or others at an affordable price and easy payments I hope not regrets afterwards cause I ll coma back and pull everyone s feet
M

Lydia was most helpful and didn t try

Lydia was most helpful and didn t try to influence us to do much than we could handle financially Gave us all options so we could choose
S

Wonderful Experience

My interaction with Lincoln Heritage Associates for my funeral policy was great My representative Robin Akin was very knowledgeable thorough professional and courteous She explained all of the policies available and listened to my requests and provided exactly the type of policy I am currently enrolled with She did not waste my time trying to sell me a policy I was not interested in and provided my options and monetary expenses in line with my budget
A

My experience with Heritage Associates

My experience with Heritage Associates was nothing but pleasant Jamie Payne walked me through each step and made sure I knew all the details and answered every question of mine before I agreed on which plan I wanted to sign for

About Heritage

Heritage Associates is the regional agency of Funeral Advantage by Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. We offer whole-life insurance policies and planning assistance to alleviate the burden placed on loved ones when the time comes to coordinate and...

United States

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Frequently Asked Questions

Heritage Associates provides final expense insurance planning and cremation services, including assistance with traditional burial or cremation arrangements through life insurance policies.

The primary service options are cremation, traditional arrangements, and final expense insurance plans.

Cremation services often range from $2,000 to $8,000 without insurance.

Traditional arrangements, which may include a viewing and ceremony, can range from $8,000 to $15,000 or more without insurance.

Final expense plans offer life insurance coverage of up to $20,000.

About Heritage

Heritage Associates: Final Expense Insurance Planning and Cremation Services

Heritage Associates operates as the regional agency of Funeral Advantage by Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. The company provides whole-life insurance policies and planning assistance to help alleviate the burden placed on loved ones when coordinating and paying for traditional burial or cremation arrangements. Individuals can request a free quote by providing their first name, last name, birthdate, gender, phone, email, and address, including apartment, unit, or floor details.

Service Options: Cremation, Traditional, and Final Expense

The website outlines three primary service paths: cremation, traditional arrangements, and final expense insurance. For those who prefer cremation, prices often range from $2,000 to $8,000 without insurance. Traditional arrangements, which may include a viewing and ceremony, can range from $8,000 to $15,000 or more without coverage. Final expense plans offer life insurance coverage of up to $20,000 to help protect loved ones and cover additional costs. The platform allows users to select their plan preferences while the team assists in finding appropriate coverage.

24/7 Funeral Support and Policy Management

Heritage Associates emphasizes support during difficult times, offering licensed associates to help find the right plan and a dedicated funeral concierge team available 24/7. This team assists in negotiating, coordinating, and remitting policy proceeds within 24 hours at the time of need. Once a policy is approved, a comprehensive packet is mailed to the policyholder, including step-by-step final wishes forms to document personal preferences securely. The company notes that policies include a free 24/7 concierge service and that coverage can be canceled within 30 days for a full refund, with refunds issued by check.

Peace of Mind Through Guaranteed Acceptance Life Insurance

The platform highlights that the right final expense plan can provide peace of mind, ensuring loved ones receive necessary financial support during challenging times. Plans are underwritten by Lincoln Heritage Life Insurance Company using form ICC13FEAPPR. It is important to note that this life insurance product is not available in New York. The website includes links to terms, privacy policy, returns, and careers for further information.