Heritage Reviews

Heritage Associates

4.75
69 reviews
Excellent Rating
Based on 69 user experiences
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AI Review Summary Based on 69 reviews

Customers consistently report excellent experiences with Heritage, highlighting professional, knowledgeable, and helpful staff. The service is described as easy, fast, and transparent, with particular praise for agents like Lydia Sandoval, Jamie Payne, and Michael Koetting. Clients appreciate the clear explanations and feeling of being well cared for. The company is viewed as honest, respectful, and reliable for funeral and life insurance needs.

What customers love
  • Professional staff
  • Knowledgeable agents
  • Easy enrollment
  • Fast service
  • Transparent process
Common concerns
  • Expensive pricing

Last updated 1 week ago

S

Ms Lydia is very pleasant to speak

Ms Lydia is very pleasant to speak to very helpful informative An Awesome young lady Thank you Ms Lydia
F

Lincoln Heritage

Lincoln Heritage Life insurance Lohan is been a lot of help for me and am pretty sure for others as well He is being at the top of his tasks and always ready to help thank you for everything ya do God bless
D

Robin was great

Robin was great Got down to the point explained all options Courteous sweet attentive person
Z

Scott walk me through the process and

Scott walk me through the process and made it super easy Very professional attentive and kept me informed all the time
C

I called in to get information on a new

I called in to get information on a new account and found out I had an exiting account and my mother was the policy holder Jamie was very patient professional knowledgeable and very helpful
G

Lincoln heritage is an excellent

Lincoln heritage is an excellent company for your pre needs They treat you with much respect and they are very professional
J

Very satisfied

Mrs Payne was very professional and made this process really easy and smooth She is very informational about the policies and talk to me through the steps I needed to get the right one for me
C

New life insurance policy

The experience of signing up for the policy was easy The staff member that assisted me with signing up was very thorough and professional and people friendly
K

Peace of mine with Lincoln heritage and great customer service staff

What made my experience great with Colette who handled my insurance policy she was very polite very well trained she knew exactly what to do and how to do it according to my request for coverage I thank you for having such great customer service people to handle new policies She gave me a peace of mind and assurance that everything will be handled professionally so no worries thank you Colette you re doing great work
K

Lydia is very professional

Lydia is very professional helpful and very caring person She has helped me so much She is a wonderful person

About Heritage

Heritage Associates is the regional agency of Funeral Advantage by Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. We offer whole-life insurance policies and planning assistance to alleviate the burden placed on loved ones when the time comes to coordinate and...

United States

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Frequently Asked Questions

Heritage Associates provides final expense insurance planning and cremation services, including assistance with traditional burial or cremation arrangements through life insurance policies.

The primary service options are cremation, traditional arrangements, and final expense insurance plans.

Cremation services often range from $2,000 to $8,000 without insurance.

Traditional arrangements, which may include a viewing and ceremony, can range from $8,000 to $15,000 or more without insurance.

Final expense plans offer life insurance coverage of up to $20,000.

About Heritage

Heritage Associates: Final Expense Insurance Planning and Cremation Services

Heritage Associates operates as the regional agency of Funeral Advantage by Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. The company provides whole-life insurance policies and planning assistance to help alleviate the burden placed on loved ones when coordinating and paying for traditional burial or cremation arrangements. Individuals can request a free quote by providing their first name, last name, birthdate, gender, phone, email, and address, including apartment, unit, or floor details.

Service Options: Cremation, Traditional, and Final Expense

The website outlines three primary service paths: cremation, traditional arrangements, and final expense insurance. For those who prefer cremation, prices often range from $2,000 to $8,000 without insurance. Traditional arrangements, which may include a viewing and ceremony, can range from $8,000 to $15,000 or more without coverage. Final expense plans offer life insurance coverage of up to $20,000 to help protect loved ones and cover additional costs. The platform allows users to select their plan preferences while the team assists in finding appropriate coverage.

24/7 Funeral Support and Policy Management

Heritage Associates emphasizes support during difficult times, offering licensed associates to help find the right plan and a dedicated funeral concierge team available 24/7. This team assists in negotiating, coordinating, and remitting policy proceeds within 24 hours at the time of need. Once a policy is approved, a comprehensive packet is mailed to the policyholder, including step-by-step final wishes forms to document personal preferences securely. The company notes that policies include a free 24/7 concierge service and that coverage can be canceled within 30 days for a full refund, with refunds issued by check.

Peace of Mind Through Guaranteed Acceptance Life Insurance

The platform highlights that the right final expense plan can provide peace of mind, ensuring loved ones receive necessary financial support during challenging times. Plans are underwritten by Lincoln Heritage Life Insurance Company using form ICC13FEAPPR. It is important to note that this life insurance product is not available in New York. The website includes links to terms, privacy policy, returns, and careers for further information.