AI Review Summary
Based on 92 reviews
Hertz receives consistently high praise across numerous reviews, with customers highlighting excellent service, friendly and professional staff, and high-quality vehicles. Many reviews emphasize the efficiency and reliability of Hertz operations, particularly at major Irish airports. Customers frequently note smooth rental experiences and strong customer support. While overwhelmingly positive, a small number of reviews mention issues with insurance costs and billing discrepancies.
What customers love
- Excellent customer service
- Friendly professional staff
- High-quality vehicles
- Efficient rental process
- Helpful support
Common concerns
- Expensive insurance costs
- Billing discrepancies
Last updated 2 weeks ago
P
PAUL
Hertz always provide high standard customer service They deliver whenever you are in need of a rental
D
David O Brien
Rented from kerry airport picked up
Rented from kerry airport picked up from Derek and Returned to ger both staff members very nice and helpful
G
greg owens
Recently rented in Cork Airport
Recently rented in Cork Airport Dealt with Greg and he was fab to talk to both on collection and return Great employee
M
Maros Losak
Great service by friendly staff
Great service by friendly staff Booked small automatic car and got free upgrade to lovely new Golf Highly recommended
A
Allan Wootton
Dublin trip
Using Hertz car rental was a stress free experience after my early morning arrival in Dublin the staff were pleasant and informative and the vehicle was clean and tidy Overall a pleasant experience
G
Giulia di Fazio
Helpful staff
Got the complete insurance and it was totally worth it - unfortunately ended up in a crash and everything was taken care of with ease Really helpful and kind staff Car spotless very clean
D
Dale
Overall great experience and I got a
Overall great experience and I got a great vehicle for an amazing deal Thank you Nilisha for sorting us out
B
Billy Shortt
Highly recommended
Been using Hertz for a while at dublin Airport Its been a great experience and they really take the hassle out of hiring a car Highly recommended
A
Aine Vaughan
Car purchase in Hertz
I purchased my car in Hertz Ennis Road Limerick I found the sales team very helpful and courteous I was very satisfied with the experience
S
Sarah Kelly
Friendly staff and quick turnaround
Friendly staff and quick turnaround time The car was in excellent condition We used the full insurance so everything was covered We will definitley use Hertz again