Hertz Reviews

Ireland Car Hire and Van Rental | Hertz Rent A Car

hertz.ie
3.87
92 reviews
Great Rating
Based on 92 user experiences

Rated 3.87 out of 5 by 92 Happy Customers

65.2%
4.3%
4.3%
4.3%
21.7%
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AI Review Summary Based on 92 reviews

Hertz receives consistently high praise across numerous reviews, with customers highlighting excellent service, friendly and professional staff, and high-quality vehicles. Many reviews emphasize the efficiency and reliability of Hertz operations, particularly at major Irish airports. Customers frequently note smooth rental experiences and strong customer support. While overwhelmingly positive, a small number of reviews mention issues with insurance costs and billing discrepancies.

What customers love
  • Excellent customer service
  • Friendly professional staff
  • High-quality vehicles
  • Efficient rental process
  • Helpful support
Common concerns
  • Expensive insurance costs
  • Billing discrepancies

Last updated 2 weeks ago

R

First class customer service

High quality cars super customer service Always willing to accommodate any reasonable last minute requests Vaughan and the team at Hertz will look after you
J

As good a rental deal as you will find

As good a rental deal as you will find anywhere but with better customer service than most The Waterford branch is very well run and David there is always very informative and helpful with any rental questions
K

Highly satisfied regular customer

The guys at Kerry always are so helpful and efficient and greet you with a smile and some friendly conversation They make the pick up and drop off process so easy and nothing is too much trouble I have been using them for years and would only use Hertz at Kerry Kevin Christie
S

Great service at collection and drop

Great service at collection and dropOff Brand new clean car which was perfect for our trip On the dropOff Peter the Garage Supervisor was amazing and could of not been more helpful Would recommend
A

Clear overview of the costs good solid company nice employees

It took a lot of time and effort selecting a car rental company in Ireland During the orientation process I was confused about the insurance costs and the deposit for the car which in Ireland is between 2000-2500 euro However after scanning all car rental websites we booked a car with Hertz on Dublin Airport and I am very happy we did Clear overview of the costs good solid company nice employees and a shuttle bus for returning to the airport And within 2 days after returning the car I got my creditcard deposit of 2500 euro back So overall a very good experience thanks Hertz Just know that the car you select online is not always the car you will get but similar And make sure you have sufficient limit on your creditcard for the large deposit
R

Easy hassle free and friendly staff

Good selection of carsAlways very quick and hassle free at time of collection and drop off of vehicle Cars are always clean and in perfect working order Happy to use Hertz regularly
M

Efficient Service

I rented a car for 7 days From start to finish my experience with Hertz was superb Professional and efficient at pick up and drop off The gentleman at the drop off location at Dublin Airport was friendly helpful and courteous
M

This is a review for the Belfast City

This is a review for the Belfast City airport team I ve been using hertz firefly for years and the service is always exceptional It says a lot when the team remember you personally Thanks Vaughn and team See you soon
J

My 5 goes to Claudio at Dublin Airport

My 5 goes to Claudio at Dublin airport who checked us in last week very professional explained us the invoice and helped us with the luggage Highly recommend Hertz
E

What a wonderful experience Well done Hertz

We rented a car at Bordeaux Airport on 13th Feb 2023 The staff were just a delight to deal with on collection and return of the beautiful car They were beautiful friendly and very helpful and polite Well done Hertz

About Hertz

Hertz Ireland offers better quality car hire and van rental. Get a quote and rent a car across Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford and Wexford. Great deals on car hire and van rental.

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