AI Review Summary
Based on 130 reviews
Customers consistently praise Hidden Cosmetics for product quality, pigmentation, and sparkly effects, with many reporting satisfaction with the results. However, numerous reviews highlight significant issues with shipping delays, long delivery times, and poor customer service responsiveness, often requiring multiple follow-ups. While some note improvements in communication over time, recurring complaints about delayed or missing shipments and lack of proactive updates remain prevalent across many orders.
What customers love
- High pigmentation
- Sparkly effects
- Unique pigments
- Cruelty free
- Good quality
Common concerns
- Slow shipping
- Poor customer service
- Expensive shipping
- Long delivery times
- Missing items
Last updated 1 week ago
M
Muneeza Khan
Just received my order Absolutely beautiful products The new management has been amazing and helped me out with any queries and ensured by order was received on time Will definitely be ordering again
V
Veronica
10 2021 Hidden Cosmetics Review
My experience with Hidden Cosmetics has been amazing To be very honest I was skeptical since I have to wait long since I m in Texas USA Once my shipment arrived everything was wrapped up but unfortunately a glass jars top cracked So I contacted customer support via email and right away they fast shipped a replacement that was double wrapped as I asked I m very impressed with how well this company has changed from previous reviews I ve read from long past but I saw all these new reviews and I figured they were probably under new management Whatever it is IM SOOO HAPPY I listened to the new reviews and got all the BEAUTIFUL glitters I wanted
C
caroline melinder
Amaziing holographic pigments
I order two holographic pigmemts called Blue me away and Belle they are blue and yellow and they are very pigmented I order in July and my products came 2months later but they writed on they web that all orders is gonna take some while and i promise it s worth the waiting for sure I also live in another country so it will take time with the shipping an so on But they are so amazing i used them almost every time i do makeup I truly recomend to check them out because the products i tried is absolutely goregous
A
Alex Browning
These products are exceptional
These products are exceptional I did have to wait a few weeks for the items to arrive due to COVID delays and international shipping but the patience paid off I m obsessed with the pigment glitter bundles I received as well as the pigment mixing drops which elevated the pigments to a whole new level I will 100 be purchasing again when I run out and have had a great customer service experience If I could include a photo I would
A
Anna Williams
Beautiful products
I ordered from the US It takes a little while to arrive but beautifully packaged and the products are fantastic I especially love the liquid eyeshadow If you like sparkles and shine you ll love hidden cosmetics
S
Summer Landham
I found this brand while scrolling on
I found this brand while scrolling on TikTok I bought 5 or 6 different loose pigments They are absolutely gorgeous and very pigmented Two of my favorites are opal and blue me away
S
Steph Frost
IRIDESCENT AND STUNNING
I have tried many glitters and shimmer pigments over the years and these are by far my favourite The pigments are thin meaning they re not tacky or difficult to work with Just iridescent and STUNNING
R
RF Donna
100 recommend
I ordered from Hidden Cosmetics last month and received my order within 3 weeks Be advised the typical time from order placed to order shipped is 2 weeks I did receive updates on my package via email as well as timely and friendly responses to my email questions When the shipment arrived the order was neatly packaged and correct Not to mention this is an amazing product 100 recommend
M
MJ Davis
ETHEREAL
Obsessed with their multi-chromatic pigments Whether you use it loosely or with a mixing agent preferably theirs you re going to get amazing results every time Recommending to all of my makeup enthusiasts
P
P Lease
I saw Hidden Cosmetics ads on
I saw Hidden Cosmetics ads on Instagram and really liked the fine holo shimmer of their glitters and pigments Ordered a lip gloss and glitter pot right away Received it in the US just a couple of weeks later Very happy with my purchase and look forward to buying from them again