Hiddencosmetics Reviews

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hiddencosmetics.co
3.69
130 reviews
Great Rating
Based on 130 user experiences

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Rated 3.69 out of 5 by 130 Happy Customers

46.2%
15.4%
15.4%
7.7%
15.4%
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AI Review Summary Based on 130 reviews

Customers consistently praise Hidden Cosmetics for product quality, pigmentation, and sparkly effects, with many reporting satisfaction with the results. However, numerous reviews highlight significant issues with shipping delays, long delivery times, and poor customer service responsiveness, often requiring multiple follow-ups. While some note improvements in communication over time, recurring complaints about delayed or missing shipments and lack of proactive updates remain prevalent across many orders.

What customers love
  • High pigmentation
  • Sparkly effects
  • Unique pigments
  • Cruelty free
  • Good quality
Common concerns
  • Slow shipping
  • Poor customer service
  • Expensive shipping
  • Long delivery times
  • Missing items

Last updated 2 months ago

R

HANDS DOWN AMAZING

I love these products This is my first time ordering them and they shipped very quickly The packaging is adorable seriously so cute The pigments are SOOOOOO beautiful I could cry These are so amazing and have more than one use and are cruelty free Great job love love love
M

TAKES A WHILE TO ARRIVE but 100 WORTH IT

I made two separate orders and although the shipping took a long time these are FABULOUS pigments Hidden cosmetic s products are so unique and beautiful Be patient I promise these are worth it
K

Exactly as advertised

Took a little longer than expected but the product is EXACTLY as advertised and i will be placing another order very soon A little goes a long way and the colors are true to what you see on their site and instagram
M

I received my products the other day

I received my products the other day and tried them yesterday wow I ve never had loose glitter look the way it did The pigment gel really helps secure it and pop the pigment further 100 would recommend xxx
E

Pigment was worth If

Absolutely stunning unicorn dust I got in the mail I just absolutely love the product love how I had such amazing communication with them also about my product excited to purchase more Was definitely worth the wait
H

I ordered the 1982 pigment

I ordered the 1982 pigment Vegas highlighter holo lipgloss The pigment highlighter are absolutely stunning I can not wait to wear these tonight Unfortunately the lipgloss was out stock But I was given a refund immediately 5 Customer service Thankyou
E

The product came in and was exactly

The product came in and was exactly what i expected although it did take a while to arrive but I think that s because of COVID and everything going on I had a concern about why my things were taking so long to arrive but their team got back to me ASAP and helped resolve my situation which I thought was super helpful and they kept checking in to make sure my order arrived Quality product and will definitely continue to support this business
C

All things sparkly

My item was slightly delayed due to Royal Mail by no fault of HC but their communication and help was amazing I d defo recommend this company for all things sparkly
M

Worth the wait

I love everything glitter so when I found Hidden Cosmetics on IG I had to try it I ordered my products in February but didn t receive them until April I know with COVID shipping has been delayed so I gave it time In April I finally contacted HC and they resent me my order and I received it within days My only suggestion is for HC to remove the no-tracking option for shipping because it seems to be a point of contention for buyers The products are so pigmented and high quality I love all of the colors The glitters and holographic pigments shine so well in the light The products are quality it and it was ultimately worth the wait which is why I am rating HC so highly I definitely recommend Hidden Cosmetics
G

I love it i love itttt

I love it i love itttt Yes it took a while for the delivery in Canada but it s worth it I saw a video on tiktok about the Holographic pigment I immediately ordered it cause I ve never seen a product like this It s very unique it s not messy at all it s easy to clean You guys should order the pigment mixing drops too Also I appreciate the design of the bottle it s very secure so the product won t spill over easily Overall I ll definitely order it again

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