AI Review Summary
Based on 130 reviews
Customers consistently praise Hidden Cosmetics for product quality, pigmentation, and sparkly effects, with many reporting satisfaction with the results. However, numerous reviews highlight significant issues with shipping delays, long delivery times, and poor customer service responsiveness, often requiring multiple follow-ups. While some note improvements in communication over time, recurring complaints about delayed or missing shipments and lack of proactive updates remain prevalent across many orders.
What customers love
- High pigmentation
- Sparkly effects
- Unique pigments
- Cruelty free
- Good quality
Common concerns
- Slow shipping
- Poor customer service
- Expensive shipping
- Long delivery times
- Missing items
Last updated 1 week ago
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