Hy-vee Reviews

I tripped badly coming out of Eagan

I tripped badly coming out of Eagan Hyvee recently and they had the audacity to tell me it was my fault for how I loaded my cart The employees knew the uneven pavement was an issue but in the end their representative Melissa Maas told me while they knew there was an issue they did not know it was where I tripped which was right outside their main front door What an incredible liar Melissa is

OVERCHARGES from Hyvee Aisles online

Hyvee aisles online has OVERCHARGED me for groceries twice the first time was 26 00 the second time was almost 40 00 I had to file claims with my Bank to get my money back The Customer Service asked me to take a picture of my Bank Account and send it to them to prove to them they made a Mistake Talk about a Security Risk and Violation of my Privacy Rights Doesn t their Accounting Department know how much they are charging their Customers Don t they have Current Transaction Records I will never do Business with them again

COVID-19 pandemic senior citizen

COVID-19 pandemic senior citizen options - they have offered shopping for elders from 7 - 8 am but for those of us not able to come in due to being sick already need to drive up they won t hold at least a pkg of toilet paper Not sure what we re suppose to do if there is no other option available to us so that we don t have to physically Come into the store sick from 7-8am Can t do the Twin Cities Aisles Online order either so that we can at least drive up pick up at a different time of day other than 7-8am Seniors that are sick can drive have to come into the store sick No drive through pick up offered or order on-line drive thru pick up

My wife made pancakes this morning

My wife made pancakes this morning using HyVee house brand Baking Powder She could not find her preferred brand There must have been lumps in the powder because when eating there would occur a strong bitter taste My wife had checked for lumps because this has occured before Never had that problem with my other brand This has happened before with this baking power but we just got upset enough to complain now

Top Dollar for Subpar

Paid top dollar for sweet corn that was NOT sweet Overpriced is one thing Might have almost been worth it had it been GOOD corn Now it isn t the stores fault that our food supply is lacking in nutrients and taste But it is their fault for expecting top dollar for subpar

They hide popular items to force you to

They hide popular items to force you to traverse the entire store All the employees are on vacation it seems but still coming to work They take their sweet time stopping to chat constantly to their friends and they must have a low bar for aptitude Even the staff doesn t know where anything is God forbid you grab something not wrapped properly don t pick up their meat with bare hands and need a towel to wipe your hands off they can t oblige Stay away

I did NOT feel safe

Second time shopping at the Eagan MN store today I did NOT feel safe Workers stocking shelves do not wear masks or gloves They have put arrows and signs to keep people moving one way to cut down close proximity although while shopping in an isle another shopper came down the wrong way towards me I pointed to the arrows on the floor and he replied I know fxxk off So the store does not seam to take the virus issues serious enough to protect shoppers by using gloves and masks and the shoppers in general are rude and don t care about others

WIPES

I live in a 72 unit Townhouse Association in West Des Moines near the Hy-Vee on Grand Avenue This store NEVER has wipes available in the cart entrance About a week ago I asked an assistant manager why they don t provide wipes like the other Hy-vee stores He simply replied that he would make sure they filled the container I advised him that the 51st store would be my new store if there were no wipes the next time I was there Many people in our association feel this way I was there today and still there are no wipes I guess they haven t heard Covid is back I frequently stop at the Hy-vee on 51st Street in West Des Moines and they ALWAYS have wipes available