


Based on authentic user experiences
Diane taylor
6736 reviews
N/A
1 year ago
Iceland warehouse oxford
Iceland warehouse oxford very polite staff very helpful and always able to help customers I would like to thank you all for the Bonus card and assisting over 60s your company has been the most helpful thank you Things have changed due to all of the problems in uk getting all food other items to iceland stores warehouses but you cannot fault how much you help alot people to survive There s quite a bit of food i have got used to or tried some I love some are to spicy and some I don t eat but I think you have a good variety Thank you one and all
Customer
6736 reviews
N/A
1 year ago
The staff in Kidderminster Iceland were
The staff in Kidderminster Iceland were helpful and approachable Nothing was too much trouble I did my shopping and had the shopping delivered The delivery was early and the driver was franstic Really brilliant service Thank you very much indeed everyone at Iceland great job I truly appreciate your service
David Smith
6736 reviews
N/A
1 year ago
We Have placed a few orders over
We Have placed a few orders over Christmas and January Must say we are totally impressed with level of products we have tried On top of that the delivery personnel we have encountered during these visits have been great Believe the deliveries come from Somerston Glasgow Keep up the great job and an order will be placed shortly for Feb Thank you
SpontaneousWeasel
6736 reviews
N/A
1 year ago
Great value great service
Another great delivery from the worthing branch My online order was perfect with no substitutions Delivery man Jason was on time and friendly Free next day delivery as the order was over 40 with only a small charge for picking and bagging the order As I have an Iceland loyalty card account I got a bonus 1 for each 20 top up on my loyalty card credit I was then able to pay for the entire order using this credit I have used your services regularly for around 3 years now and highly recommend you to family and friends Keep delivering this great service Order no 262887029
Karen
6736 reviews
N/A
1 year ago
Home delivery from Skegness Iceland
I ve ordered lots of times through Iceland in Skegness The service is amazing the delivery drivers are always polite Some items are not available here as they are a small store but it s very rare they don t fulfil the complete order and even then only one or two items would be unavailable especially when the summer season gets busy I can always get a slot next day for free and could get same day for small fee There is a good choice of different qualities of foods and luxury is great They are always adding new items I love the brands section
Daisy
6736 reviews
N/A
1 year ago
The Cromer shop forgot to deliver my
The Cromer shop forgot to deliver my grapes with my shopping which I had bought in store earlier today I rang and spoke to the fabulous Nicky who said she would arrange for someone to drop them off later today or tomorrow when the delivery van was in my area And they arrived this evening So a huge round of applause for outstanding customer service A shout out too for the very helpful and friendly staff on the tills when I shopped this morning
Vienna Harrison
6736 reviews
N/A
1 year ago
Great delivery
As always super fast and quick delivery from Iceland Delivery drivers are always really nice shopping always delivered if something is unavailable get a refund straight away Same day delivery is very useful and helpful Iceland have introduced 1 range which is really good and helps out a lot of people Delivery always on time
Mrs Harper
6736 reviews
N/A
1 year ago
Iceland Cumbernauld superb service
I suffer from a burning mouth syndrome and the only relief I get is from ice lollies I get them from Iceland Cumbernauld I had an issue where half of them were defrosted totally when I received them I called up and I spoke to the duty manager who was lovely I didn t get his name sadly but he was ever so helpful There and then he offered to have replacements sent out but I needed a refund because my husband is seriously ill in hospital and I am spending most days just sitting with him so I can t guarantee when I ll beat home This was no problem to the store manager Never ever have I had anything but 5 service from this store and that s from the managers to the lovely kind drivers
john evans
6736 reviews
N/A
1 year ago
Despite an earlier negative experience
I ve stuck with them and it s been a lot happier since I use Iceland multibuys to stock up my freezers and a cupboard I keep full of longlife convenience food tins and jars that is jokingly referred to as my survival rations and the prices on the last order were very competitive
TONY JONES
6736 reviews
N/A
1 year ago
WHO WROTE THIS LIKE MANY OTHERS DO NOT
WHO WROTE THIS LIKE MANY OTHERS DO NOT READ ONLINE INFORMATION BEFORE THEY PLACE THE ORDER - Same day delivery a rip off I spent 27 and they wanted to charge 3 50 delivery plus 4 small basket fee plus 1 50 handling charge it tells you so do not order ANYWAY MY REVIEW after 2 strokes i live on the 2nd floor in flats and understand as in terms driver does not need enter BUT He did and put outside my door as he could see i was suffering THERE ARE NICE DRIVERS WHO CARE for their company and respect given and by the way it tells you order on way and what was in stockif not happy simple CANCEL and do not say you can t because i have previously and FULL REFUND stop the whinging