Ibeesoft Reviews

Don t expect any customer service

Don t expect any customer service support License key is suppose to last a year Mine terminated before that time Contacted support and never got a response

Pathetic Lousy Customer Service - Do not buy

Original review written in October 2021Paid for the licensed version of Ibeesoft because I could see the file in the trial edition After payment the software did a search again and the file disappeared in the second recovery phase On restarting the sw the license key provided at the time of purchase couldn t be recognized and the sw turned back to trial edition Also the support team hasn t responded even after one week - such a lousy and pathetic support who don t have time to respond to customer queries with a licensed version If the file s cannot be recovered on a timely basis then there is no point in keeping a paid subscription I still await for the refund of the subscription charges of this software while writing this review ------------------------------------------------------------Further edited on 07th February 2022 after seeing the response of ibeesoft on TrustpilotThere has been no response from ibeesoft Customer Service after I wrote to them on 28th September 2021 and 2nd October 2021 When I lost all the hopes of getting a response from ibeesoft Customer Services I had to contact the bank to file a dispute and ask them not to honour this transaction This is quite disappointing

Negligent Customer Service No Refund

Update The vendor has failed to reply to all of my emails and failed to address and or process any refund for me even though the are able to reply to these reviews regularly Do not trust their customer service I downloaded ibeesoft to recover data on my system Unfortunately none of the data is recoverable as the software is unable to recover the files I need on my system Only hours after downloading the software I emailed their customer service requesting a refund Instead I got a flippant reply to look further into the file folders to find what I am looking for That is not a helpful response at all They have been ignoring all further emails from me regarding the refund even though they state customers are eligible for refunds in these circumstances If the software does not work for the customer s purposes especially considering it cost nearly 60 USD then the customer should receive it

Useless

Paid for one of those softwares to recover deleted files and they recovered only the name of the files nothing was working not photos not word not pdf zero Emailed them about it and said I want a refund because the product did not recover the actual files - any free online software can recover just their image but not the actual content - so they said I ll get a refund in 3 days Two weeks later still nothing emailed them again and said mycommerce didn t send the refund then got an email from mycommerce saying I ll see money back on next bank statement - meaning what another month Scams the both of them don t buy software only windows microsoft and antivirus actually deserve money the rest is out there you just have to search In reply to IBeesoft I just gor the refund I gather you were able to make them do it faster - thanks As for the files I still have nothing on that drive just so that I don t overwrite the data Anyway doesn t matter at this point

Bought the data recovery product for

Bought the data recovery product for 40 00 and I couldnt use due to an itune requirement I have itunes on my pc and hoped the so called help desk could assist me in resolving the compatability problem I got a one line reply install itunes on drive C I then asked how do I do that No response Why do help desks assume they are talking to computer experts If I was an expert I wouldn t need them

This is an ABSOLUTE SCAM

This is an ABSOLUTE SCAM Not only the software is not worth it but if you purchase a license REMEMBER TO NOT RENEW IT BECAUSE THEY DO NOT WARN YOU My subscription renewed and I received email from PayPal I IMMEDIATELY requested cancellation in PayPal and guess what PayPal asked me for proof that I did not received communication How can I prove something that I did not received Also the seller refused to refund it had literally been hours not even a day after renewall and they simply refused This is utterly unbelievable and I NEVER ever did anything even remotely similar to ANY customer of mine

Horrible

My Mac crashed and I found Ibeesoft Purchased the recovery software never recieved a link In a weeks time I have emailed Ibeesoft three times with no reply back what so ever This is highly unprofessional and apparently I cannot get a refund even though it falls under the full refund guidelines from the company

Possible malware

The macOS version of Mac Data Recovery claims to recover all manner of data such as deleted messages After running a scan the interface displays technical files data that to a user are incomprehensible After uninstalling it I detected two iBeesoft files in private var db oah which are impossible to delete This smells of malware