Installedtoday Reviews

Stiebel and Enviroheats were working

Stiebel and Enviroheats were working perfectly and came on time So good

Sean and Lachlan legends

Sean and Lachlan turned up Took all the old gear away And then installed the new tank They ran me through the maintenece and then gave me stubble coolers What s not to like

professional

Very professional they arrived on time and had the job done quickly and effectively

Escaping the high cost of gas

Rapidly rising cost of gas plus the fixed monthly supply cost for it has caused me to move my water heating from instantaneous gas to electric I was paying about 50 per month in total for gas Changing two cooktops over to electric was going to be too expensive so they have been converted to LPG jets injectors and will now run off two 9kg BBQ bottles I estimate I will use about six bottles per year so 120 I only have a small space for water cylinder installation and therefore needed a skinny tank but tall so it s still good volume I also wanted to avoid having to install a new power circuit for it as that would have added at least another 1 000 to the job JR Gas and Water supplied an Enviroheat 250EH1-15 heat pump which can run off a standard GPO since the compressor uses only 500W and it has a 1500W resistance element as backup or for boost So even using both it is the same power consumption as an electric kettle Brandon and Lachlan did the water heater installation one afternoon and came back the next day to change the cooktops to LPG and do the gas bottle changeover valves They were professional polite friendly and happy to discuss the job details with me JR Gas and Water have promptly provided the certificates for both the water cylinder and gas work From a cold start the water heater took 7 hours to get up to the 65 degree set point without using the boost Routinely it takes 2 5 hours to get back to temperature each day after providing four showers in the previous 24 hours So it costs an amazingly low six cents per day using my solar power and assuming I would otherwise have got 5c kWh as FIT for the electricity It will be a little higher in the winter when the inlet water temperature is a bit lower and the showers perhaps a little hotter longer The water heater produces a noise level similar to that of a small air conditioner outdoor unit We will be running it on a timer in the daytime only so the noise is just not a problem The water system is easy to program and has various modes and timers available It doesn t have remote wifi but once the novelty wears off it s probably not something I want to be looking at every day anyway Overall I m extremely happy with having done this and previously getting the solar system I ve also got a Tesla Powerwall which will probably not pay for itself in its lifetime but does come with an extremely useful app for monitoring home power usage better than the one provided with the solar inverters

Very misleading pricing on their website

We ve purchased a hot water system online and while I thought I understood the pricing and calculated my cost based on information provided on the website expecting that any additional charges will just be discussed prior to the installation as my husband was at home The normally one hour installation in two people took 4 hours and they made half asked effort to clean up the mess We ended up getting an invoice and paid extra 600 on the top of the expected cost based on the site info and none of the extra charges were mentioned on the installation day at all Simple phone call or just a chat from the installers would have save us a big disappointment Could have picked someone local for much cheaper if we knew how much it s gonna cost us

A total shock Instead of a hot water system I lost 600

Having read the reviews on another site I ordered online an installation of a hot water system Rheem 125l 3600W from JR as replacement for the old system I paid in full The wait was 14 days The seller never asked about photos or any other information about the existing system On the day a box was delivered with what I assumed was the system A few hours later two guys came and told me they wouldn t be installing the system unless I paid an additional 400 I already paid 1499 I told them that I paid for the whole system and I shouldn t be paying extra They took the box and left Now I was charged 600 thus half the price that I paid in cancellation fees But I didn t cancel anything The tradesmen simply refused to install the system without more cash The business claimed that I bought a TANK even though the word tank was never mentioned in the ad It said Hot Water System Basically avoid buying online and never pay in advance or you may be sorry Invoice Number 7964I received an explanation from the company that wasn t explaining anything This was my reply This is a long explanation that doesn t address the issue at all JR advertised online a HOT WATER SYSTEM but they told me that I bought a TANK If you are selling a TANK advertise a TANK This is a clear case of misleading advertising Asking me to assess whether my old 23 years old hot water system was compliant is unreasonable I know nothing about hot water systems I am not a plumber I am not an expert they are supposed to be Moreover unlike the local plumber who by now installed the system they didn t send anyone to check out the existing system before sending out the crew They never asked a single question about the existing system They didn t want any photos Instead they were satisfied with sending out technical emails that I had no idea what they meant How different things would have been if I didn t buy their system I didn t I have this problem with the friendly local plumber who came to my house to check out the old system and in a few days installed a new one And the best thing it wasn t more expensive but I got what I paid for and at last we could have a warm shower Buying online from JR I thought I was getting a bargain for under 1500 Instead I lost 600 I thought the price was low because they made me to wait for two weeks for the installation that didn t happen If it is too good to be true then it is too good to be true My advice stands If you want to have a new system checkout the local plumber Don t look for bargains online never pay in advance and have the plumber come and check out your old system before giving you a quote Once bitten Beware

The guys did an amazing job in

The guys did an amazing job in installing the hot water system very prompt and value for the money

Had an excellent experience with

Had an excellent experience with Brandon Luke and Mark yesterday when they installed our new Enviroheat pump JR gas were extremely efficient and prompt with the installation