Jessakae Reviews

Horrible Company to deal with unless

Horrible Company to deal with unless your 200 sure about the item you buy then just Do not unless you want to throw a 100 dollar bill away

I took a chance on this brand and

I took a chance on this brand and purchased a gift for a friend and her daughter I liked that they have mommy and me dresses Oh man I don t ever usually spend that much on myself but I wanted to treat her I thought the quality would be really good since it s pricier than what I usually spend Nope Quality didn t feel any different than other 30 dresses I own and the style looked awful on my friend Returns have to be made super fast 20 days of ordering not even from date received I even looked on Tiktok to checkout reviews- yeah this is why I don t believe social media sometimes Also you don t get your money back You are just given credit but all the damn styles and silhouettes are similar so my friend is struggling to find anything she likes uggggghhh This has been one of the worst shopping return experiences Never again Unless you 100 know that you like a dress I d steer clear

Fake webiste

Fake webiste Never got a response for my order or any update It is been 2 weeks and still no reply update

Fit sucks returns are store credit ONLY

Finally decided to try out this company after seeing them ALL over TikTok During checkout they have a clause you have to check that says you agree with their return policy so I skimmed the policy and it seemed fine returns within 30 days etc and I SHOULD HAVE READ DEEPER But I went with it This was gonna be my holiday dress The dress arrived Online it said 100 cotton When it got to me it was flannel which is not what I had expected - listen flannel can be cotton but not all cotton is flannel I was expecting something like a heavy polished cotton so to get flannel was disappointing Personally I think flannel feels like pajamas The fit was also pretty bad on me kind of frumpy in the cut and the waist was too long and the skirt wasn t as full as it looked in photos So I went to go return it only to realize after having gotten this 150 dress that it was return for Store credit ONLY I emailed the company explaining that I totally understood it was my fault I hadn t deeply read their policy on returns but that this was my only holiday dress money and asked if they d be able to make an exception and they just repeated back their return policy to me even though I said I d realized after the fact I misread the policy I get it companies do what they gotta do to float but like Having majorly expensive dresses be return for store credit ONLY is pretty shady and sinks a lot of money into your company that is tied up only in your company forever Kinda sucks Eventually we worked out a 1 2 store credit 1 2 return to my bank account and I decided to grab a dress on sale just to use up the store credit The dress arrived and the fit is not great again Frumpy and not just because of a modest cut but because of the way it s made like it s fit for a child and not a grown woman It s staticky as heck and the zipper got stuck repeatedly because it s a super cheap invisible zipper set into sheer fabric so that s a nightmare I m pretty disappointed I really wanted to like these dresses because of the size inclusion and how cute they look online but they re just not worth it Especially not when their size charts are all over the place the cuts are questionable the models don t seem to be wearing the size the chart says they should and they re not always up front about the types of fabric the dresses are made of Oh and the whole return for store credit only thing that s a major red flag Be very very sure you like the fit cut color everything before you buy or you re going to have your money tied into the company till you find something that might work I will say though their customer service person turned out to be lovely even though the situation was disappointing

Terrible return policy

Their clothes aren t flattering and some of the materials are very cheap and fits are cheesy and not sophisticated What is even worse is their return policy which they recently changed without notice I have been trying to use a credit from another return and clothes are only returnable within 20 days of ORDERING they ship USPS so in most cases you have less than a week from the item arriving to return it They also only give store credit as a refund Don t waste your money here unless you are sure items will fit and you can tell from the pictures they are made of quality materials

I follow them on TikTok because they

I follow them on TikTok because they always post about being size inclusive however every time I ve been on the website they haven t had anything above an extra small I finally found one dress that was a large I waited a week only for them to cancel the order with only a canned response from the company

Customer is never right absurd policies

Customer is never right Size charts are misleading as none of the models should fit the dresses they re wearing according to size charts BUT IT S ON THE CUSTOMER Customers in US have no rights Absurd policies

I ordered 4 dresses from them and I had

I ordered 4 dresses from them and I had such high hopes Two of the dresses I could barely unzip to try on I was patient and finally worked the zippers down put it on They definitely fit but couldn t zip it up I was able to partially zip one of the dresses but there s no way you could live alone and wear these clothes because you had to work the zipper up The third dress I ordered I loved and would ve kept however it puckered and didn t lay flat on the left top area of my chest It definitely was damaged The fourth dress was the final sale which fits but the neckline is a little high I m going take it to the tailor and see if they can improve upon the styling Overall I spent over 400 with Jessa Kae stuck with the store credit of 300 and change Moving forward I would never order from them again some of the lace on the Mia dress was really cheap I truly wanted to love them all and am so disappointed

I never got my order

I never got my order I got scammed The ad cane on Facebook and it took me to the website where dresses were as cheap as 9 99 I sent email to customer service but never heard back from them Please don t buy stuff on this stupid website