Jollyes Reviews

I went in to get a couple of fish for my new tank set up All the tanks were empty and I was told they will not be restocking in future which was a huge disappointment The only live animals I saw were a pair of Australian finches The staff were polite and could not be faulted but it was still a wasted journey

Piss taking f kers didn t tell you that you have to pay tax after making out they can sell its goods at lower prices then taxes you my good s come to 81 then they add vat of 20 all while making out what you see is what you pay

Bad parking arrangements - prices more than pets at home - less choice than at pets at home - membership card very poor unlike pets at home s membership card Sadly I d score pets at home a 9 and Jolly a 2 out of 10 Also not keen on being asked to donate to charity at the till as you can t really refuse and there is no way of knowing for sure if those cans of pet food actually go to the animals or do they simply return to the stock pile anyway it adds another 1 to the bill Maybe Jolly s should be the people donating to charity from their profits

Had an appointment for vaccines but had to wait 30 mins for 7 walk-ins to be done They should have took me between dogs since I had an appointment

I wouldn t even give them 1 star if it wasnt a mandatory field The website is absolutely atrocious The pricing is never correct once you add items to the basket For example today I have added a seresto dog collar priced at 26 approx when I finally got it into the basket the price was 53 approx This was after over 20 attempts to get the item in the basket in the first place Then from there I m getting error messages saying no shipping method has been selected even though my address details are saved and errors that the basket is empty when clearly there is an item in there I ve contacted their service desk previously regarding their pricing when items are added to the basket and got met with some ridiculous statement that was so generic and didn t even make sense Oh and they give you vouchers to use yet you can t use them online without errors I m sick of wasting my time with this shop I think I ll go back to Pets Home

The staff in your connswater store need more training first time I went in the girl served me the wrong stuff it as well I googled it when I got home Went back to change it the guy really didn t know what he was serving me I had to stand the read the box myself before I could purchase it I wouldn t have minded the the product was behind the counter and the customers behind where getting annoyed because It was taking so long for me to get served

Most ignorant staff EVER and many birds in cages and many water bottles but not one bottle contained water and bottles were filthy and also water bottles for rabbits were far too low no way could rabbits get access to water they obviously don t care about animals Absolutely disgusting

Never give vouchers never know anything and sell really small cages which are unsuitable for any small animal Pets at Home sells larger and better cages for cheaper

I was very happy I asked about the Harrington Dog Food the turkey one and the girl showed me straight away Then I was looking at the cat litter and she said they were two bags for 17 pound which I use a lot of so I ll be getting some next time when I ll pop in

I took my puppy for his 2nd vaccination this was prepaid upon purchasing my pup from a breader and found the vet to be very unfriendly He barely spoke was uninterested and made me feel very uncomfortable I would not use this service again This is a shame as the actual pet shop staff are lovely and always helpful