Kidsy Reviews

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kidsy.co
3.64
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.64 out of 5 by 139 Happy Customers

44.6%
15.1%
14.4%
11.5%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 147 reviews

Customers consistently praise Kidsy for offering genuine products at discounted prices, fast shipping, and good customer service. Many reviews highlight the value, transparency, and reliability of the platform, with numerous buyers expressing satisfaction and intent to repurchase. However, a significant number of negative reviews report receiving damaged, used, or incomplete items, along with poor return policies and difficult resolution processes. The mixed feedback often centers on product condition and shipping issues, while positive sentiment remains strong among buyers of new or discounted items.

What customers love
  • Great value
  • Fast shipping
  • Authentic products
  • Helpful service
  • Easy ordering
Common concerns
  • Damaged items
  • Used products
  • Missing parts
  • Poor returns
  • Defective goods

Last updated 2 months ago

J

If I could give 0 stars I would

If I could give 0 stars I would The box arrived completely damaged and taped back together Once I opened to assemble the entire steering wheel of the toy was missing Right into the trash
S

You sent the wrong item

You sent the wrong item I opened the package expecting a toy for my nieces birthday according to what was pictured and offered It was a different toy older model and different color It did not match the jeep I had and the trailer hitch would not work with it
D

The bottom was bent and broken and is not

The atom was bent and broken and is not usable and when I tried to contact you there is no way to so I am stuck with a 90 item that does not work
D

Item was received and upon delivery the

Item was received and upon delivery the box was opened and not shut and in rough shape
B

Package arrived damaged

Package arrived damaged Made purchase for a gift and cannot use in this condition Not sure if actual product was damaged may be just the box
R

Item was listed as new

Item was listed as new It was previous open box and was missing some parts Kidsy mailed them to make up for it Would have been nice to get a small discount back for the confusion considering I thought I was getting a new item
J

Awesome and disappointed

Loved the shop is pretty amazing to get things at a discounted price but also super bummed 2 out of the 3 items I ordered said new and came with guck on them
S

You re lucky I gave two stars

You re lucky I gave two stars It should have been one star but the order did arrive timely which is why I m giving you a break The activity center I ordered arrived in its original box but it looks as though it was used and then replaced in the box that was torn to get it out and then taped back to try and hide the damaged box It s a mess No way I can give this as a gift And now my gift will be given late How embarrassing
C

Very excited for my stroller and

Very excited for my stroller and thought it was a good deal but upon arrival Several pieces were missing to install the wheels Which I can not buy replaces parts that are off brand that s dangerous As well as only one snack tray came in the package when the description stated two But I will say shipping was very fast and I emailed them for a refund and they got back to me same day requesting pictures But still not sure if I will get a refund or not from the company Update they did refund my purchase and fairly quickly So I appreciate the promptness from the company
M

It was really dirty

Product came in good working condition but was absolutely filthy I ve washed some of it But some can t be washed I m not sure I ll be able to get it all clean Really shocked it was still so expensive and came so dirty Didn t look like there was any attempt to clean it before sending

About Kidsy

Shop discounted overstock and open-box baby and kids items from all the top brands

United States

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