Kidzania Reviews

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2.65
49 reviews
Average Rating
Based on 49 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 49 reviews

Reviews describe long queues and extensive waiting times for activities. Many visitors report high perceived value for money despite ticket prices. Overall feedback highlights that children enjoy the immersive role-play environment. Some reviews mention inconsistent staff engagement and disappointing activity availability. A recurring theme is the attraction being fun but operationally challenging.

What customers love
  • Great fun for children
  • Educational role play
  • Friendly staff
  • Real job experience
  • null
Common concerns
  • Expensive pricing
  • Long waiting times
  • Limited activities
  • Poor value for money
  • null

Last updated 5 days ago

J

Can t do some activities twice

Kidzania is amazing for kids as it makes them feel like they are actually working in real life It is also a great experience for children to immerse them selves in a pretend working environment The reason it has lost 2 stars is because 1 person ruined it for my 6 and 10 year old They really liked the radio station activity after queuing for half an hour we got to the front and the member of staff working there said that we couldn t go again My six year old was devastated Although my 10 year old was more annoyed about standing in that line for half an hour for nothing For me if I am paying 94 it has to be worth it
K

Fun for children but don t expect to buy anything good with their salary

The children enjoyed the day full of activities and being able to earn KidZania salary But were disappointed when they realised the whole day saving and holding on to the salary resulted in rubbish toys at the shop They would have got through a lot more activities if the staff were more engaging enthusiastic and helped them along in the jobs to prevent tedious queues A few of the jobs were supposed to take 20 minutes but we were waiting in the queue next in line for over half an hour One staff made every child answer a question even if they were young and didn t know the answer that an older child would We waited outside the supermarket job for 45 minutes It s supposed to be 10-15minutes But children struggled to get the shopping quick enough Then one of the 3 tills broke down and an engineer was called We left the queue after 45 minutes as he wasn t even next in line due to too many wanting to be a shop assistant and only limited vacancies before one till broke Didn t even know there was a technical issue until we asked why no one was being let in not good communication- why would you not think to use the other 2 tills instead of asking children to wait even longer or inform parents so they can go elsewhere Do staff not know we only have 4 hours and we would need to do at least 11 jobs to earn enough for a rubber snake That s without doing activities that need to be deducted from your salary I e fireman pilot Pok mon drummer All the fun jobs Don t waste time saving your salary do the jobs you want even if it costs Or go to the shop first to see if there s anything that is worth saving for Children had fun most of the day hence 3 stars But From adult view too much waiting around and jobs being lack lustre so children stood around listening to an uninterested adult 80 of the time Should be better than it is Staff need to be more fun and jobs need to be more hands on
J

Recommended

I d read some reviews that were absolutely awful I had already bought tickets and started to regret it as it was for my daughters 8th birthday We arrived for the 10am Saturday morning session There were obviously no queues to start with but by 12 the more popular experiences had a queue but I can t say we waited more than 15 minutes and that was for aviation In our experience the staff were great really engaged with the children and one lady in the vault even sang my daughter happy birthday Wish I d gotten her name because my daughter will remember that for a long time We managed to do everything my daughter wanted to do and a little more We didn t eat here but the food smelled lovely I can t comment on the price as I didn t pay attention A little recommendation would be to have a timer on the experiences so you have a rough idea at how long you might have to wait I think I m super busy times this would help you to be able to organise yourself better The things you can buy at the end are a bit rubbish those could be much better and the people serving were really uninterested and looked and sounded bored I felt like my daughter was an inconvenience to the lady showing her colleague her nails I also think that the price we had to pay for the adult ticket was too high hence the 4 rather than the 5 Overall it was a really enjoyable day for my birthday girl and I would recommend kidzania to my friends and family
S

Overall very very good - just one person let it down

Overall a really great experience Set-up is great staff were generally really good and kids loved it Just one negative was a member of staff who turned our 8 year old daughter away not once but twice The first time she as 30 seconds late for the start of session so was asked to wait in the line outside for 20 minutes When she finally got in after wating patiently in line outside for 20 minutes at 14 45 she was turned away again as our timeslot was due to end at 15 00 and the session lasted 20 mins so would have taken us over by 5 minutes Not the end to the day we wanted and left us with a very disappointed 8 year old Such as shame that 1 member of staff spoiled it when everything and everyone else was so great
M

Kids loved it but very expensive

Kids loved it we went to the London Kidzania it was excellent but very very expensive It was definitely a treat we couldnt afford to go often our group cost 160 the kids loved it but we were all exhausted by the end and the rewards at the shop were pitiful for how many kidzos they collected Its an amazing experience but the cost was very steep Excellent idea and kids were amazed but if it was cheaper we would go often
K

Kidzania was nice but what really made it special

Kidzania was nice but what really made it great for me or my kids are certain staff that would go out of their way One lady Mikayla seeing that I had little ones and that the venue was pretty full of older children made my daughter and her friends day She was so patient with them kind and understanding She went above and beyond and really made my daughters birthday celebration special I wish I could thank her again Another lady in Pilot area was great too
E

Fantastic experience

Last Saturday my little sister visited Kidzania and had an amazing time The activities were very interactive and fun and the staff members were very friendly towards the kids There was one staff member called Grace in Just dance who was amazing My sister was a bit anxious about getting on the dance floor with the other kids and she encouraged her to try and join in and she even danced with her making the experience ten times better However the food is slightly overpriced and the lines are very long on the fire department and pilot Overall amazing experience and would come again
J

it was a oppertunity nowhere else would

it was a oppertunity nowhere else would offer it was amazing
A

Atharva s Trip to KidZania

My Trip to KidZaniaMy family stepped into the city of KidZania with my mum sister and myself The city was busy like a buzzing bee Kids were sprinting around enjoying their activities and their fun happening I observed that the city was commonly crowded at the main or popular jobs There were kids between the age-range of 2-18 years old There were vehicles and transports beeping and having a tour around the astonishing city The city seemed to be whimsical but confined and congested in size too Today I am going to talk about my first favourite four activity After gazing this flawless prosper place which was full of benevolence we went to a Job information centre where we received learnt some knowledge the city of children and eternity While learning about the city I got to know that not to run and if you got lost then you should stay at the fountain I comprehended continued my journey Firstly we did the Aviation Academy where we got to fly the aeroplane The cockpit of the aeroplane was amazing and fantastic My sister and myself felt like we were in a real cockpit There were three windows and over 50 buttons to operate but the main 10 buttons were easy and we were able to control it as it succeeded to land While we were doing this I had to teach my sister how to fly the aeroplane but she quickly understood Adjacent to the academy there was a window cleaning department where we had to clean the windows There the instructor told us how to clean the windows by some special tools She also gave us a clipboard about a location at where my sister and myself cleaned two windows perfectly After completing a hard-working job in the city I tried to find another profession and found a music one In it my sister and myself played some drums like Rockstar s and listened to the beats of the songs and then rocked and rolled I got to know the different types of parts of drums like snare drum and brass drum We listened to songs and enumerated in different rhythms and pulses making it high-pitched and then low-pitched as well We had already spent 2 hours and 30 minutes of my 4 hours I panicked and needed some food but I ended to have a stomachache so we quickly got downstairs and went to the bathroom where I spent 5 minutes of my time again Near the music profession there was an intelligence job where you had to find a deactivation code and I rapidly found it by going to other buildings and checking out the virus then condemning it I was staunched to this profession and longed to do it but felt that it needs too clever detectives but I am not that great one My last favourite activity was the courier one where I did my best like a superhero I delivered some valuable clothes and tools to places I also helped my sister deliver some deliveries to the university ad the dental care I liked this as it was easy and helps people get their stuff like the courier service of Amazon As conclusion I would say my favourite job is the Aviation Academy as it helps people to go different places and as a part-time job Courier Service This was a splendid supreme glory to triumph and I will be glad this place to be renowned for its success
K

Excellent really enjoyed all creative

Excellent really enjoyed all creative play stations loved it thank you

About Kidzania

Discover KidZania London, a scaled city where every child is given the freedom to be whoever they want. The perfect fun family day out.

United States

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