Kith Reviews

Different prices for raffle and general realese for the same shoes

Recently I participated the online raffle on Kith eu website app for the New Balance 1700 Kith Toronto shoes As a kith fan even after several issues with their online shopping service I still show my support and continued buying from them So this time I participated for the two colors And I won the two raffles since they re still available and sitting on their website after the raffle finished However I was SHOCKED that the price on the website is 180 euros each and when I check my bank account the price was 210 euros each just because I bought the same shoes via raffle That s totally crazy and as a sneakerhead I ve never seen any other retailers do the same thing like Kith Different price for raffle and general release for the same shoes Serious Who will still support you by participating your raffle if you do things like this I contacted the customer service for this issus since for me it s for sure an error with the price but as usual didn t get any response My order number for the raffle is GE4568707761NLand GE4568715521NL

The worst shopping experience you could ever imagine Complete mess the lost order

Well it all started when I decided to pick Margiela Sneakers from Kith EU First problem The order had been processing for over 3 weeks No updates nothing The customer support wasn t helpful and I just kept waiting Luckily after around 3 weeks I received a notification that my order has been shipped I thought that the issues were finally over but no I received my order opened a box and it s Not mine I have never ordered what I received So basically this company took my money wasn t shipping anything for a really long time and finally lost my order Good job Kith Literally the worth online shopping experience I ve ever had

Thieves

I placed an order for children s clothing - 2 items Only 1 item was received and after chasing my missing item 3 weeks later KITH advise that as the warehouse advise they shipped both items nothing more can be done Absolutely terrible service - I am now missing my item they have kept my money and I sit here like a helpless fool Ridiculous - an investigation should have been carried out as a stock check would clarify that you are a piece up in the warehouse or there are errors at your warehouse Super disappointed

Worst customer service

Worst customer service They were unable to fulfil my full order after fully charging me duties shipping etc After following up multiple times they refused to refund my shipping costs for the item NOT shipped Should have read these reviews before ordering

Ordered almost half a grand in clothes

Ordered almost half a grand in clothes only for FedEx to deliver it to the wrong address with picture evidence As the shipper KITH needed to file a claim with them so I can get my money back Since the claim has been filed no matter how long its been all they say is that they have not heard back from FedEx yet Every time I call FedEx myself they tell me they ve sent the resolution to KITH and I need to contact them I just want my money back

Purchased a 300 dollar hoodie

Purchased a 300 dollar hoodie then have it abandoned to the building front entrance by a bogus company they used named T-Force Reach out to their customer service just for them to send me a pic of the package being abandoned at the entrance of the building and then claim I m committing FRAUD over email End result now I have to reach out to my bank and file a dispute Still out of a coveted Giants hoodie I wanted all while being told I m committing fraud Safe to say KITH lost a loyal customer and they are bold for treating customers this way

Quality control for their products has

Quality control for their products has gone down the drain especially with the new Star Wars launch Search Reddit and you ll find loads of customers with QC issues missing logos poor stitching graphics that come off without washing Customer Service isn t interested in owning the issue or providing solutions They want to brush you off because they ve already got your 100 in their pocket Never shopping there again

Kith ordered a new release Knicks

Kith ordered a new release Knicks product from Kith just when it launched Very good delivery time but I needed an exchange Kith customer service refused to help Told me the item was a final sale item Unreal the item hasn t been available for 48 hours I would never order from them again crazy