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AI Review Summary
Based on 89 reviews
Customers consistently report an excellent experience with Knight, highlighting helpful staff, a straightforward process, and effective training that enabled them to pass exams. Feedback emphasizes professionalism, responsiveness, and ease of use across booking, study, and exam procedures.
What customers love
- Helpful staff
- Easy process
- Great communication
- Professional service
- Effective training
Common concerns
- Technical issues
- Cost concerns
- Complicated exam setup
- Module difficulties
- IT challenges
Last updated 2 months ago
M
Mrs G
Brilliant easy process Well organised and I was really well supported throughout the whole process Great resources and content too Would highly recommend
C
customer
Excellent service from initial
Excellent service from initial phonecall right through to exam results I would highly recommend this company and will be using them again
C
Catherine MacNeil
Will Use knight again Good experienced staff
Lots of useful advice given Everyone was very helpful when I called Really good support provided
M
Miss I Freed
Personal licence
I found knight training to be a brilliant company to go with for online courses Staff are absolutely amazing and very helpful Thankyou iona freed
C
customer
Great Service
Great service Made the process very easy and were incredibly patient
J
Jacqueline Black
terrific service from Claire and Shaun
terrific service from Claire and Shaun - 3 licenses done online and no problems at all Will definitely be using them again
J
Jodi Bromley
Easy processes and nice people
Really clear and easy instructions lovely people at the end of the phone line and the whole process was super Highly recommend and we will use them again in the future
G
Graham Mulholland
Thank goodness they were professional
Thank goodness they were professional They dealt with me really well even when I was been a bit daft and couldn t quite do the obvious with some of the tech on the platform Very friendly Very professional And I am proof everyone can learn
T
Tracy Tunn
Interesting Modules Made it Easy
From start to finish this training provider made this such an easy process The training modules made learning interesting and I found it so easy to retain the relevant information due to the way in which it was presented I undertook the completion of the modules three times over a two week period and in addition I printed off the pdf extra guidance which I found to be invaluable and could read on the bus I will be saving that for future reference The mock exam instilled confidence of what I d learned from the modules On the lead up to the exam absolutely nothing was a trouble to Hellen at all even down to going to the trouble of making sure I had all IT sorted with Google Chrome for the exam Thank you so much Knight Training particularly Hellen for all your help it was truly appreciated 90 Pass with no prior professional knowledge or experience can t be bad and to the credit of the training
C
Chris
Personal licence exam
I couldn t t fault Knight training I was very pleased with the training modules which were easy to follow They were helpful if you had a query and very helpful to get everything set up before starting the exam